Lost on the network

[dennis meidinger]

XP can not locate the laserjet 4V conected by eathernet through a hub.
The last time this was a problem HP had a download that searched the network and found the printer. What is the name of the down load?

[Henry H]

Dennis,

Do you know the respective IP addresses of your XP box and the printer? They may have the form 192.168.1.1

They should typically have the first three groups of digits the same and different digits in the fourth position.

To find the IP address of your XP box, choose "run" and type in "cmd" (without the "" marks). Then in the window which opens type "ipconfig" and you should see your XP box's IP address.

Now type "ping IPaddress of the printer".

Let us/me know what your results are and I/we'll give you more directions.

[Jay Bollyn]

Dennis,

Perhaps you are referring to Web JetAdmin ver. 7.2:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=13039&locale=en_US&taskId=135&prodTypeId=18972&prodSeriesId=27905#Microsoft%20Windows%20XP

If WJA's discovery feature does not automatically find the wayward printer, one can use WJA to search for it manually by MAC.

Please let us know what happens.

:-) Jay