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Lost plugins after PCM+ Upgrade to 3.20

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Massimo Poletti_1
Frequent Advisor

Lost plugins after PCM+ Upgrade to 3.20

Scenario:
PCM+ 3.10 unlimited devices running.
MM, NIM, IDM installed.

After 9631A maintenance purchase I started the upgrade to 3.20.

Unfortunately the install crashed and (to make a long story short) I had to reinstall PCM+ from scratch

After 3.20 install, in Preference-Licensing I have all licenses listed, but the maintenance license is listed as "Unknown component", but is working since the last PCM+ base update was downloaded and installed.

In PCM main pane, trying to open MM, NIM, IDM I see a "product not installed" screen.

Any suggestion to install the plugins?

Thanks
Massimo
1 REPLY
Massimo Poletti_1
Frequent Advisor
Solution

Re: Lost plugins after PCM+ Upgrade to 3.20

Deleting in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\HP\ProCurve Manager\IDMversion

HKEY_LOCAL_MACHINE\SOFTWARE\HP\ProCurve Manager\MMversion

HKEY_LOCAL_MACHINE\SOFTWARE\HP\ProCurve Manager\NiMversion

and reinstalling, the plugins are reinstalled.