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MSM710 Vlan with 802.1X not acquiring IP

prmarques
Occasional Advisor

MSM710 Vlan with 802.1X not acquiring IP

Hello all,

I'm having a problem in one of our clients.
We had a MSM710 with 2 Wlan configured.
One it's a Guests wlan, that only has WPA preshared key. Users that log in this network, only have access to the Internet.

The other wlan, called WiFi, it's only for authenticated users.

We had this working with AD, IAS and PCM/IDM integration without problems.
Last week the MSM failed and it was replaced with a new one.

Been trying to configure this new MSM (since we didn't have it's backup) and just can't make authenticated users/machines to even acquire a valid IP.

So far we have VSC, VLAN and Radius profile configured on the MSM.

The IAS shared secret is configured and triple checked.

My main problem is that I can't find a way to troubleshoot this, because we don't have any events showing on the IAS event viewer.

I know that this is a bit superficial, but can anyone give me some pointers on this?

Any help is appreciated.

Thanks