PCM 2.0+ Not scanning configs

[Jonathan Axford]

HI Guys,

I have just got PCM 2.0+ installed, everything seems fine, but i can't get it to scan for configurations.
I get a 'Failure to SCAN Timeout error' everytime i try.

I have checked and double checked both the SNMP details and the Telnet details and all are correct.

Anyone got any idea's on this???

Cheers

[Mohamed Hamedi]

Hi Jonathan,

-Make sure that your telnet session does nto default to menu. It should be to CLI mode.
try that.

[Jonathan Axford]

Hi,

I am not quite sure what you mean, Where would this be specified?

Cheers

[Jonathan Axford]

When i open a CLI seesion and ask it to do the Show run command, then capture the config after sending commands, I get the sho run output on the screen followed by the following error:

< successful="">
< 10.100.20.12="">
ERROR: com.hp.nis.doloader.CfgMgrException: SNMP Timeout: Accessing TFTP mode: SNMP Get Failure: java.io.IOException: getLong failed
< 10.100.20.12=""> Successful

When i SCAN the device for config, i get the following error :

Starting scan...
Failure: Timeout <10.100.20.12 (10.100.20.12)>
Scan complete.

[Mohamed Hamedi]

ok,
-from the prompt run 'menu'
-goto option 8 'Run Setup'
-change Logon Default to 'CLI'

[Mohamed Hamedi]

Can you tell us what device this is?

[Jonathan Axford]

Hi again,

Yes, It's set to logon to CLI.
I was unaware that that menu existed to be honest! All of the configs i have done have just been using the CLI, so i am positive that all of the devices will be set to logon to the CLI by default,

Any other idea's????

[Jonathan Axford]

The device i am testing is an HP 2848 qand an HP 9308

On the network we have a mixture of 9304, 9308, 5304,5308,4108,2624,2650,2524.

None of these switches will currently allow me to scan for configs, so there must be something in common with all of them that is causing the problems...

The 2848 i am testing is at software ver I.08.58


The 9308 is at ver 07.6.04cT53

[Mohamed Hamedi]

That error basically says that an SNMP get failed.
-I would check again that your SNMP community settings are correct. Try doing get using another tool.
-The telnet setting are also correct. Remember to leave the user in PCM telnet settings to blank. (Config uses telnet)

[Mohamed Hamedi · Accepted solution]

One more thing, make sure your community name has Manager access.
So for example : Private/Manager