PCM 2.1 Automatic Updates

[Les Ligetfalvy]

Since going to version 2.1, I can no longer check for updates. If I click the Check Now button, I get a download error "Unable to download updates index file".

Does this work for anyone?

I tried searching the logs for the text "ftp.hp.com" and only get hits for the pre 2.1 logfiles. Following the urls that the pre 2.1 version used, From Windows, I can navigate to ftp://ftp.hp.com/pub/networking/software/procurve_firmware.prp so I know my firewall is not holding me back.

[Preston Gallwas · Accepted solution]

Les, this worked for me as of this morning "No software updates available" - using the ftp setting

[Les Ligetfalvy]

Thanks Preston,
Since I use the Microsoft Fiewall Client for ISA server (winsock), I did not have web proxy defined. Seems to me PCM 1.x used the WinHTTP proxy settings because I kept getting conflicts between PCM and Windows Updates and had to keep flipping it. I don't recall having to set proxy in PCM 2.0 and so just assumed it either worked with winsock or WinHTTP.

Oh well... it works now.

Thanks again

[Preston Gallwas]

Ah, we use a proxy here but that was the first thing I setup when I installed PCM.

Glad to know its working