Hi, PCM after login sends this alert: 12/16/2009 12:10:24 - ProCurve Manager is no longer receiving events or traps. .... SQL Exception Table '.\netmgmt\networkevent' is marked as crashed and last (automatic?) repair failed
How could I repair the table? PCM doesn't work very well now!
I'm able to check: netmgmt.networkevent warning : Table is marked as crashed and last repair failed error : Found 1683 keys of 1682 error : Corrupt
but not to repair (-r switch): Repairing tables C:\Program Files\Hewlett-Packard\PNM\server\mysql\bin\mysqlcheck.exe: Got error: 1142: INSERT command denied to user 'mpoletti'@'localhost' for table 'networkev ent' when executing 'REPAIR TABLE ... '
You can try the following steps to see if they work. I can't guarantee success but I acquired these from some of the PCM engineers that have worked with similar issues before.
** Back up the event tables shown in the Message Notification. For example if the table name in the popup dialog refers to NetworkEvent table, then back up all SERVER_INSTALL_DIR/mysql/data/netmgmt/NetworkEvent.* files (where SERVER_INSTALL_DIR is the server subdirectory wherever you've installed PCM).
** Open a DOS shell by click Start->Run and enter 'cmd'.
** In the DOS shell, cd to SERVER_INSTALL_DIR/mysql/bin.
** Enter "mysql -u Administrator -password=PASSWORD -P 3908 netmgmt" (where PASSWORD is the password for your mySQL Administrator account, set up during your PCM installation).
** Enter "check table TABLENAME" (where TABLENAME is the table backed up earlier; NetworkEvent, SyslogEvent or IdmEvent).
** Wait for the check command to finish. If it returns OK then the problem is fixed.
** If the check command fails see if SERVER_INSTALL_DIR/mysql/data/netmgmt/TABLENAME.MYD exists. If not copy SERVER_INSTALL_DIR/mysql/data/netmgmt/TABLENAME.TMD to SERVER_INSTALL_DIR/mysql/data/netmgmt/TABLENAME.MYD.
** Rerun "check table TABLENAME" and it should return OK in the Status column.
** If this fails then check again to make sure TABLENAME.MYD exists (as above), then run "repair table TABLENAME" again.
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Note: ** Depending on the severity of the table corruption, sometimes one needs to execute "repair table TABLENAME" more than once. Run "check table TABLENAME" to get more details on the table status after each repair statement.
** If the problem still exists after few runs of "repair table TABLENAME" try the following special repair statement using flag use_frm: "repair table TABLENAME use_frm"
** If the table is still not fixed you may need to stop and restart the PCM Data Store service (the mySQL server) and repeat the steps above.
Note that this situation can be caused by antivirus software checking the mySQL directory of the PCM server; you should disable such checking if it's enabled (the virus checked locks the files that mySQL is using and this causes the issue).
Sorry I didn't reply earlier - our company was shut down for two weeks over the holidays. The database password is a derivative of your PCM password. If you email me directly I will tell you how to derive the database password, as I don't want to post this information publicly. My email address is steve.britt@hp.com.
In case of corrupt PCM database it's best to contact your local support. Either submit a web case through My Networking portal (http://my.procurve.com/) or call your local support center. Telephone numbers:
United States: 1-866-MY-PROCURVE (866-697-7628) Canada: 1-800-HP-INVENT (1-800-474-6836) (When prompted for the complete product name, just say "ProCurve.")
