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PCM Plus v3 Alerts taking an hour

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numberaut
Occasional Advisor

PCM Plus v3 Alerts taking an hour

I use Procurve Network Manager Plus v3.

Lately, when I have a site or device go down, it is taking PCM a half hour before it shows a
yellow caution icon, and then an hour before it goes to a red icon and issues an email of "device unreachable."

I need to know sooner than an hour that a site or device has gone down. I have been looking through the menus, reading help and searching. Can anyone assist or explain?

Thanks much!
2 REPLIES
Michael_Breuer
Esteemed Contributor
Solution

Re: PCM Plus v3 Alerts taking an hour

Hello,

you have to decrease the polling interval, which is set to 30 minutes by default.

To modify the interval:

- Open the Agent Manager
- Go to the "Discovery" tab
- Go to the "General" tab
- Decrease the value for "Device Status Polling interval"

see http://cdn.procurve.com/training/Manuals/PCM-AdminGuide-Jan2010-5990-8850.pdf
Page 3-16

Cheers,

Michael
www.ingentive.net
Ingentive Networks GmbH
numberaut
Occasional Advisor

Re: PCM Plus v3 Alerts taking an hour

holy f'n s. I think taht's it. Stupid me. Thanks so much!