PCM+ Traffic Problems

[Jason Scott]

And SWvJCore Log.

[Jason Scott]

Regarding the configuration, I'm sure its correct as we were seeing traffic details coming through and I believe they're still being recorded in the server database. Its the act of retrieving or viewing them which causes the problem. Just to be sure I've tried the manual configuration suggested and experienced the same results.

Also this happens if I use a local client on my machine and if I RDP onto the server and run the client from there.

[cenk sasmaztin]

2008 Oct 31, 09:32:09:426 java.lang.OutOfMemoryError: Java heap space

what is use operation system under PCM+

[cenk sasmaztin]

please check

*to receive statistic data make sure there are no other processes bound to port 162including the windows trap receiver service

*in the PCM+ Prefereance tool under the events node uncheck(unknow events to ignore)to see if the PCM managemet server can receive traps

*for SFlow PCM+ must be allowed to receive traffic on port 6343

check event browser window for erors related to the traffic manager

use the windows service tool to verify that procurve lunch service is running.

use the microsoft task manager to check that the Trafficd.exe and TLS.exe processes are running on the PCM managemet server

Restart PCM client
Restart there PCM managemet service

[cenk sasmaztin]

and you make all java update on your windows server from java.com

[Jason Scott]

Total 3405672
Available 1587076
System Cache 1647316

Commit Charge 1700M/5221M

The system has 4Gb memory installed, however its not running a 64bit OS so only 3GB available.
Peak memory seen is 2275652. The javaw.exe process always runs around 1,107,916k memory usage, which I think is atrocious and represents extremely bad programming.

[Jason Scott]

Will do, thanks for your time Cenk. I'll post back with the results.

[Jason Scott]

Trafficd.exe running, 94,660k
TLS.exe running, 2,516k

Procurve Network Manager Server service started
Traffic Launch service started
Datastore service started

The Windows SNMP service is also started - perhaps that conflicts?
The SNMP Trap Service however is not running - set to manual startup type.

I'm not seeing any errors in the computer event log from any PCM service.

If I look in the traffic data files I can see information coming in. On initially starting the client I can see the pie chart updating with utilisation etc. The 'awaiting data' problem occurs when clicking a port to see the utilisation graphs or top talkers. Thats when it all hangs. It was working for the first day or two, which makes me suspect it cannot handle the number of switches we have in the network.

[cenk sasmaztin · Accepted solution]

you have problem occur conclusively javaw.exe


http://forum.java.sun.com/thread.jspa?threadID=596796
http://www.processlibrary.com/directory/files/javaw
http://www.neuber.com/taskmanager/process/javaw.exe.html

[Jason Scott]

Cenk, you are a genious. I've restarted processes and all the traffic graphs and top talkers were working fine but the javaw.exe process kept increasing in memory size all the way up to 1108mb. Now my graphs and top talkers have all stopped working.

Do you think an upgrade to the very latest Java will fix this?