Password reset?

[Johan Stengard]

Hi.
I have a Procurve 5406zl which I forgot the login password for. I could however still access it via the serial port, so I did a no "password manager" and "no password operator" And retyped the new passwords for both operator and manager: "password operator user-name ***** plaintext *****"

"password manager user-name ***** plaintext *****"

The next attempt to logon as manager did not succeed, I only got access as operator.
Yes, both operator and manager uses the same user names, but diffrent passwords.

Any idea what could be causing this?
//J

[Igor Ybema]

To reset the password without losing your config, push the 'clear' button with a small pointer on the front of the switch while pressing enter at the password prompt (serial).
This will clear the password.

regards, Igor

[Johan Stengard]

Thanks, but unfortunately that doesn't work, even though the passwords are being cleared, I still can access the switch via telnet as manager when I have configured a new password.