Port counter Bcast/Mcast 's issue

[Lei.Ma]

i have a customer whose used 2510-24. they find that there are a large number of
Bcast/Mcast port counters.

but from the sniffer or other management software, the broadcast data is few than what switch showed. i want to know to fix this status? maybe it's the account bug.

does anyone can help me ? i will upload the cfg file.

many thanks in advance .

ray ma


Status and Counters - Port Counters for port 16



Name :

Link Status : Up

Totals (Since boot or last clear) :

Bytes Rx : 3,144,508,947 Bytes Tx : 2,052,426,039

Unicast Rx : 30,243,164 Unicast Tx : 94,004,593

Bcast/Mcast Rx : 9227 Bcast/Mcast Tx : 2,480,194

Errors (Since boot or last clear) :

FCS Rx : 0 Drops Rx : 0

Alignment Rx : 0 Collisions Tx : 0

Runts Rx : 0 Late Colln Tx : 0

Giants Rx : 0 Excessive Colln : 0

Total Rx Errors : 0 Deferred Tx : 0

Rates (5 minute weighted average) :

Total Rx (bps) : 953984 Total Tx (bps) : 2506664

Unicast Rx (Pkts/sec) : 80 Unicast Tx (Pkts/sec) : 312

B/Mcast Rx (Pkts/sec) : 0 B/Mcast Tx (Pkts/sec) : 76

Utilization Rx : 00.95 % Utilization Tx : 02.50 %





Status and Counters - Port Counters for port 17



Name :

Link Status : Up

Totals (Since boot or last clear) :

Bytes Rx : 582,752,987 Bytes Tx : 3,240,620,331

Unicast Rx : 1,300,249 Unicast Tx : 65,393,822

Bcast/Mcast Rx : 1536 Bcast/Mcast Tx : 2,272,759

Errors (Since boot or last clear) :

FCS Rx : 0 Drops Rx : 0

Alignment Rx : 0 Collisions Tx : 0

Runts Rx : 0 Late Colln Tx : 0

Giants Rx : 0 Excessive Colln : 0

Total Rx Errors : 0 Deferred Tx : 0

Rates (5 minute weighted average) :

Total Rx (bps) : 542432 Total Tx (bps) : 1876896

Unicast Rx (Pkts/sec) : 56 Unicast Tx (Pkts/sec) : 239

B/Mcast Rx (Pkts/sec) : 0 B/Mcast Tx (Pkts/sec) : 76

Utilization Rx : 00.54 % Utilization Tx : 01.87 %

[Lei.Ma]

pls see the attachment.

[Matt Hobbs · Accepted solution]

Rayma, just to be certain, try 'clear statistics all' and at the same time do another packet capture with the sniffer for a few minutes.

If it still looks to be wrong, please open a new case with HP support and email:
1. description of the problem and troubleshooting performed
2. the 'show tech all'
3. the port counters output after 'clear statistics all'
4. and the packet capture.

By the way your attachments don't seem to be working on the forum for some reason.

[Lei.Ma]

thanks,Matt.
i have clear the statistics all. the couter still increase. and i have use this command show tech all. but i don't why not i can't upload the attachment. anyway, thank you very much, i will contact with HP support Team ARJ.

thanks again.

[Lei.Ma]

email to hp support