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ProCurve Manager, Install ID problem

TevfikUret
Occasional Visitor

ProCurve Manager, Install ID problem

hi,

today unfortunately i have been uninstall my ProCurve Manager Plus software from my computer. Then i did reinstall it, but the "Installation identifier" was different from previous id. So now i have big problem. Because; i have a legal licence key but it doesn't work cause of it is used with different Install ID.
now what sould i do ?
please help me.

thanks
Tevfik
3 REPLIES
Matt Hobbs
Honored Contributor

Re: ProCurve Manager, Install ID problem

Contact HP and they will reset it for you.
TevfikUret
Occasional Visitor

Re: ProCurve Manager, Install ID problem

ok but at which point of HP?
could you please give me a contact person or address?



Steve Britt
Respected Contributor

Re: ProCurve Manager, Install ID problem

See Hector's response in thread http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1014997 for contact information.