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тАО12-08-2007 03:32 PM
тАО12-08-2007 03:32 PM
Procurve 5308XL firmware update problem
Download OS
Reboot switch
out of 4 different switches, only one went smoothly. the others locked me out of the telnet session "sorry, the maximum number of active telnet session.....plese try again later" however they are still reachable via http sessions, but they still show the old version of firmware. I tried "reset device" from the http session, but that just froze me out of my browser and now I cannot reconnect in Internet explorer. The good news is that the devices are still pingable, but clearly the switch never rebooted. should I just pull the plug, or do something via the console port ?
thanks, Greg
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тАО12-09-2007 02:58 AM
тАО12-09-2007 02:58 AM
Re: Procurve 5308XL firmware update problem
I would try connecting via the serial console and reloading from there, if that doesn't work hit the reset button on the front (this will keep your log files if further troubleshooting is required). As a last resort, pull the power.
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тАО12-09-2007 03:28 AM
тАО12-09-2007 03:28 AM
Re: Procurve 5308XL firmware update problem
Thanks again, Greg
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тАО12-09-2007 05:29 AM
тАО12-09-2007 05:29 AM
Re: Procurve 5308XL firmware update problem
1)If I do just pull the power and plug the switch back in, would you expect the switch to boot to the new 10.71 firmware which my Telnet session said was successfully downloaded? or do you think it would remain at the older version (07.40)?
2)Would you forsee any problem with the switch running as is (downloaded 10.71, but running 07.40) for say a week until I can get to it with my laptop and console port connection?
Thanks again, Greg
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тАО12-09-2007 09:42 PM
тАО12-09-2007 09:42 PM
Re: Procurve 5308XL firmware update problem
Normally you would:
1. If prior to E.07.34, copy over E.07.40
2. Reload switch with 'boot system flash
3. Once running E.07.40 (show ver) - copy over E.10.71
4. Reload switch.
Depending on if the copy of E.10.71 is corrupted or not, pulling the power may boot it to that version. You should use the reset button on the front if at all possible though.
If it is corrupted, you may need to jump into the boot ROM to either boot to secondary flash or to copy the flash file again via xmodem. If this occurs you will probably need to contact support for assistance on this.
I don't see any particular problem in letting it run until you can physically get to the switch.
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тАО12-10-2007 03:50 AM
тАО12-10-2007 03:50 AM
Re: Procurve 5308XL firmware update problem
My steps taken were:
1) Telnet to switch and login
2) Type Menu
3) Choose "Download OS"
4) Connected back to TFTP server and successfully downloaded the image.
5) Download was validated and written to flash
6) Choose Reboot switch from main menu
and thats where I lost my Telnet switch and the reboot never took place.
thanks again ! Greg