Supplicant Secret does not survive firmware upgrade on J9298A (2520G)

[ClausNagel]

Hi,

we made use of the supplicant on a J9298A (2520G), eg:

aaa port-access supplicant 10

aaa port-access supplicant 10 identity SomeName secret

[input of secret]

[confirm secret]

Since the firmware of the device is rather old (J.14.01) we made an upgrade to J.15.09.0014.

Sadly - the device forgot the secret and we lost the connectivity.

This isn't a perfect solution,  since we plan to deploy such devices remote.

No clues were to be found in the release notes or manuals.

Our hope is someone else in this community has seen (and solved?) this rather unpleasant bug.

Greetings

Claus Nagel

[ClausNagel · Accepted solution]

So we played a bit more today and introduced an intermediate update-step:
J.14.01 -> J.14.61 -> J.15.09.0014

We experienced no problems this way.