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Trouble with switch KVM

Luis Ramírez V.
Occasional Advisor

Trouble with switch KVM

We have a switch KVM (336045-B21) and the video isn't show for any server. We did the firmware upgrade (version 2.0.16) but the problem continues in both video ports. The keyboard and the mouse seems to be all right.

What can I do about it?

Thanks for all your help.

Luis Ramirez