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Update switches using Procurve Manager

fmoreira
Occasional Contributor

Update switches using Procurve Manager

Hi,

I'm trying to update the firmware of several HP Procurve switches using Procurve Manager 2.2, but it always gives an error:

Event Details

Event type:
PCM Event
Received from:
Software Update
Date received:
Tue Aug 14 11:47:54 BST 2007
Date acknowledged:
Event has not been acknowledged.
Severity:
Major
Event Description
172.20.40.30 RCVD error:1, msg: File not found

Can anyone help me?

Thanks!
Fernando
4 REPLIES
imdavies
Occasional Advisor

Re: Update switches using Procurve Manager

Fernando I am having the same problem, to see the reply I receieved follow the link below to my post.

There has been some reconfiguration on our network this summer and I need to check internet and ftp access is available on my server you may need to do the same.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1157620

imdavies
Occasional Advisor

Re: Update switches using Procurve Manager

Fernando,

Does your PCM server have two NICs or use a VPN (multi homed).

I have just found some info about setting the IP address PCM attaches itself to.

Check out the PCM Getting Started Guide.

ftp://ftp.hp.com/pub/networking/software/59908849-1105.pdf

If you have another TFTP program or something else using the TFTP port you may also have a problem with PCM.

imdavies
Occasional Advisor

Re: Update switches using Procurve Manager

Fernando,

I have resolved this problem on my switches by doing the following:

Disable Windows TFTP in Services Snap in

Restart PNM Service in services snap in

I do not yet know what effect disabling the Windows TFTP service will have as it is part of the windows deployment system, but it means I can update the thirty switches more easily.

I hope this helps

Ian
fmoreira
Occasional Contributor

Re: Update switches using Procurve Manager

Ian,

I'have TFTP that it's causing the problem.

Thanks!
Fernando