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Web Interface or Telnet menu on 4000M

Alan Koop
Occasional Advisor

Web Interface or Telnet menu on 4000M

I am pretty new to the HP Procurve switches and I need to change the admin password. I can not connect via the web interface, I get a connection refused message. I can telnet to the device, but I do not get the menu, all I get is the prompt. How do I enable the menu and/or the web interface?
15 REPLIES
Les Ligetfalvy
Esteemed Contributor

Re: Web Interface or Telnet menu on 4000M

I don't have a 4000M but I suspect they are all the same. Just type MENU and hit [Enter].

You should be able to logon to the WebAgent if you can telnet in. Depending on how the accounts are setup, you may need to leave the username blank. You may also have to play with your proxy settings to exclude local addresses both in the browser and in JRE.
Alan Koop
Occasional Advisor

Re: Web Interface or Telnet menu on 4000M

When I Telnet to the device and enter the current password I get a prompt. I typed MENU and this is what I get.

BPSwitch>MENU
Translating "MENU"...domain server (255.255.255.255)
% Unknown command or computer name, or unable to find computer address


When I try the Web Interface, I get the Connection Refused message. I do have the proxy setting set to bypass for local addresses.

Any ideas?
Les Ligetfalvy
Esteemed Contributor

Re: Web Interface or Telnet menu on 4000M

Oh well... it was just a guess. Sorry

The manual that matches the code level may help.

http://www.hp.com/rnd/support/manuals/8000_4000_2424.htm
Chris Bullock_1
Frequent Advisor

Re: Web Interface or Telnet menu on 4000M

have you tried to type enable after the >
Alan Koop
Occasional Advisor

Re: Web Interface or Telnet menu on 4000M

I have tried enable and it prompts me for the password. I enter it and end up at the BPSwitch# prompt instead of the BPSwitch> propmt, but I still can't seem to run the menu.
Marc Villeneuve_1
Regular Advisor

Re: Web Interface or Telnet menu on 4000M

Hi.
Have you try to reset the password switch? Look in the manual for this. I think you have to push the reset button on the switch directly. This way you wont have to try to find the password. BUT DONT RESET ALL THE SWITCH, only the password you need. If you reset all the switch, you may lose some configuration.

Marc
Alan Koop
Occasional Advisor

Re: Web Interface or Telnet menu on 4000M

I haven't tried that yet since I do know the current password. I am more interested in trying to figure out why I can't get the Telnet Menu or Web Interface to work.
Marc Villeneuve_1
Regular Advisor

Re: Web Interface or Telnet menu on 4000M

Have you tried to update the Firmware. First thing to do in cas of problem, but yea, you cant accès the menu...

Is your switch is on production? Can you reset to default?

Normaly, a 4000, you can access directly the menu without being on CLI and typing Menu...Its weird thing. Try reboot, and if you dont have big configuration int, try to reset to default.

Or the best you could do is calling the HP Support. They will have your answer very fast.

Marc
Alan Koop
Occasional Advisor

Re: Web Interface or Telnet menu on 4000M

We have 3 of these same switches in production and all 3 of them are acting the same. I think the previous admin must have set something to disable the feature since all 3 act the same.
Marc Villeneuve_1
Regular Advisor

Re: Web Interface or Telnet menu on 4000M

Bizarre!
In the CLI, if you type Exit, do you exit Telnet?

I try to reproduce the same thing on my switches...
Alan Koop
Occasional Advisor

Re: Web Interface or Telnet menu on 4000M

yes, if I type Exit I get disconnected from the device.
Marc Villeneuve_1
Regular Advisor

Re: Web Interface or Telnet menu on 4000M

mmm, I have no more Idea. It look like you dont have any permission to acces the swtich...

Speak with Procuve support from HP. They will suggest you probably to reload your device and put the latest software in it.

If its an internal problem and cant be solved, they will replace the switches. Procuve device are life warranties I think.

Sorry I can't do more...
When the problem will be solve, post the answer for future knowledge!

Tx
Marc
Alan Koop
Occasional Advisor

Re: Web Interface or Telnet menu on 4000M

Did Cisco write the OS for the Procurve devices? The cli looks just like the Cisco IOS.
Chris Bullock_1
Frequent Advisor

Re: Web Interface or Telnet menu on 4000M

once you get to the switch# type 'configure terminal
this should give you a switch#(configure)
then type web-management plaintext or ssl
this should give you web access
Ardon
Trusted Contributor

Re: Web Interface or Telnet menu on 4000M

Alan. I am pretty sure you were not connected to a ProCurve 4000M.Reason why I think you were not telnetting to the 4000M is based on the fact that when you typed "menu" it tried to resolve over DNS while you just should have gotton "Login Failed".
Also you stated that you only get a prompt which (based on what I saw in your other postings) is NOT the correct one as you should also see a banner identifying the box as a ProCurve 4000M (and no sole prompt).

Do you have physical access? If so you can reset the password by pressing the Clear Button on the front of the 4000M for about 10 seconds. All other settings are retained.Using the Console I would check on the configured IP Address.

In addition. The 4000M (like 8000M/2424M/1600M)default primary interface is the Menu. You can get to a Command Prompt from the Main Menu by choosing Option #5 (Diagnostics) and then Option #4 (Command Prompt).
Newer ProCurve Switches like the 28XX,53XX, 41XX, 34XX etc. have the CLI as default primary interface (which can be changed to "Menu"). The "Menu" command does NOT apply to the 4000M Switches.

Regards, Ardon
ProCurve Networking Engineer