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what modem is in a presario 1200 notebook?

gary_179
Occasional Advisor

what modem is in a presario 1200 notebook?

first of all i want to say hi and thanks for any info i can get. i bought a compaq presario 1200 notebook off of ebay and it dont have the serial number on it so i cant be for sure on the exact model of it. i am just wondering what kind of modem is built into this. i have downloaded about 20 drivers but cant get none of them to work. i am using windows xp professional and i dont have any restore disc's with this. here is all the info i could find inside the laptop. a 2000n motherboard PWA p/n 42M060700 this is on the motherboard inside the memory expansion. then on the back side of the keyboard i found this model:950403Q1 s/n:2000 1509889 rev:001A vo us
p/n:50-100D99-00zz then there was a barcode sticker and it has this V042k4015nzxxxx and all of this was on the keyboard. i would appreciate any help on trying to find what kind of modem this is a driver for it in windows xp profesional. thanks for all the help guys
12 REPLIES
gary_179
Occasional Advisor

Re: what modem is in a presario 1200 notebook?

i have found a sticker on the modem board that says replace with caopaq spare 400445-001. does anyone know of any drivers that work for windows xp with this modem? thanks guys
Ron Kinner
Honored Contributor

Re: what modem is in a presario 1200 notebook?

Try Everest Home Edition

http://www.lavalys.com/products/overview.php?pid=1〈=en

This cute little program will tell you a lot about your PC.

Also try to get into the BIOS Setup and see what ROM family you have.

The parts site

http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partinfo&template=main&cpric=&psrchmode=&partsrch=400445-001&submit.x=11&submit.y=5

lists a bunch of different PCs using your modem part number. Looking up one of them the 1600s says you have a Lucent V.90 PCI Modem. That's an Agere modem these days.

You might try:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=385166〈=en&lc=en&cc=us&dlc=en&os=228&softwareitem=ob-19930-1

or

http://www.agere.com/support/client/modem_drivers.html

Ron
gary_179
Occasional Advisor

Re: what modem is in a presario 1200 notebook?

none of that has worked, done tried it all, i appreciate the help. do you have any more ideas? thanks
Antoniov.
Honored Contributor

Re: what modem is in a presario 1200 notebook?

Hi,
modems answer to command ATI to identify itself.
Open hyperterm, open modem and type
ATI
ATI1
ATI2
ATI3
ATI4
ATI5
ATI6
ATI7
Every command send part of identification to you.

Antonio Vigliotti
Antonio Maria Vigliotti
HRE
Valued Contributor

Re: what modem is in a presario 1200 notebook?

Hi,

Is it possible, that you'll see a RJ female connector but no modem package is build in? Do you see that device as an unrecognized device in your OS (XP)?
gary_179
Occasional Advisor

Re: what modem is in a presario 1200 notebook?

yes my os recognizes it in the device manager. i ran a program on the laptop called belarc advisor and it was right on everything, and it said my modem is a lucent 56K v.90 PCI DF modem i downloaded the latest modem from agere (830) but still not go. when i query the modem here is what i get
ATQ0V1E0 - OK
AT+GMM - H.324 video-ready rev. 1.0
AT+FCLASS=? - 0,1
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI:B5
AT+GCI=? - +GCI:(09,0F,31,3C,3D,42,7B,59,7E,82,
A0,A5,A6,B4,0A,00,26,61,6C,9C,
A9,54,8B,B5,57,50,20,73,53,BC,
89,46,51,AE,9F,8A,2E,69,16,1B,
2D,52,B8,58,98,84,07,14,25,27,
35,85,88,BB,87,B7,8C,49,2B,7F,
68,B3,B2,36,0E,48,62,8E,A1,83,
0D,64,70,77)
ATI1 - E851
ATI2 - OK
ATI3 - LT V.90 Data+Fax Modem Version 5.98A
ATI4 - 72
ATI5 - 5.98A,0,19,144F,0441,0441
ATI6 - OK
ATI7 - OK
ATQ0V1E0 - OK
AT+GMM - H.324 video-ready rev. 1.0
AT+FCLASS=? - 0,1
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI:B5
AT+GCI=? - +GCI:(09,0F,31,3C,3D,42,7B,59,7E,82,
A0,A5,A6,B4,0A,00,26,61,6C,9C,
A9,54,8B,B5,57,50,20,73,53,BC,
89,46,51,AE,9F,8A,2E,69,16,1B,
2D,52,B8,58,98,84,07,14,25,27,
35,85,88,BB,87,B7,8C,49,2B,7F,
68,B3,B2,36,0E,48,62,8E,A1,83,
0D,64,70,77)
ATI1 - E851
ATI2 - OK
ATI3 - LT V.90 Data+Fax Modem Version 5.98A
ATI4 - 72
ATI5 - 5.98A,0,19,144F,0441,0441
ATI6 - OK
ATI7 - OK
if you have any help on whats wrong or a driver that will work with windows xp please let me know, thanks guys
Ron Kinner
Honored Contributor

Re: what modem is in a presario 1200 notebook?

If you are able to talk to the modem then it should be installed correctly enough to work. What is the problem exactly?

Ron
gary_179
Occasional Advisor

Re: what modem is in a presario 1200 notebook?

when i click on phone and modem in the controll panelit says"phone and modem control panel can not be opened. you may have a problem starting telephony service" also in the modem query where is says command not supported, i did a search on ggogle and it said it was related to the modem driver. also when i go to new connection wizard (windows xp)and try to make a new internet connection (setup manually) the "connect using a dial up modem" and the "connect using a broadband connection that requires a user name and password" are grayed out so i cant select the dial up option.j so any help you can give is GREATLY appreciated. thanks for all your help so far.
gary_179
Occasional Advisor

Re: what modem is in a presario 1200 notebook?

i just called compaq and they said my model number is a 1200xl (i gave them the serial number belarc advisor gave me)
Antoniov.
Honored Contributor

Re: what modem is in a presario 1200 notebook?

Gary,
first at all your modem is PSTN modem so you can't open ISDN connection neither broadband connection!
I guess your modem and your driver work fine; you can make the follow simple test :
1) Connect modem to phone line
2) Open HyperTerm and connect to modem
3) Issue follow command:
AT&FX3&W
OK
Command is A T Apersand F X 3 Apersand W without spaces
4) Now you can dial a know number, for example a mobile telephone typeing this command:
ATDT
5) Called phone start ro ring

If test work, your problem is not driver but something else.

Antonio Vigliotti
Antonio Maria Vigliotti
gary_179
Occasional Advisor

Re: what modem is in a presario 1200 notebook?

thanks for the tip. when i click on hyper terminal i get a error, here is what i get "windows has reported a TAPI error (80000048). Use the phone and modem options icon in the control panel to ensure that a modem is installed properly" thanks for any help on this
Antoniov.
Honored Contributor

Re: what modem is in a presario 1200 notebook?

Try opening COM port of modem, not mode directly (referred HyperTerm).

Antonio Vigliotti
Antonio Maria Vigliotti