OfficeConnect 1920s switch with no multicast routing

[RossRME]

Hello all

I have a 1920s switch. I am logged into the web interface and I look at the IGMP snooping tab under the Switching section. I cannot find the Multicast Router Configuration tab. All I see on this section is the toggle to enable/disable IGMP snooping and the multicast control frame counter. I tried enabling admin mode on VLAN 1 (all ports are in VLAN 1 currently) and the tab is still not available.

Is there some option which I am not enabling that I have missed?

Thanks

Ross.

[akg7]

Hello,

What is the product number 'JXXXXXX' and software version.

As per user guide it should be under Switching > IGMP Snooping in the navigation pane and select the Multi-cast Router Configuration tab. Refer pg.68 from below link:

https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

Thanks!

[RossRME]

Hello

The product number is JL381A. The software version is PD.01.05.

Thanks

[akg7]

Hello,

The device is running on very old software version.

Kindly upgrade it to latest.

From  user guide it should be under Switching > IGMP Snooping in the navigation pane and select the Multi-cast Router Configuration tab. Refer pg.68 from below link:

https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

Thanks!