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09-21-2011 08:27 AM
09-21-2011 08:27 AM
Procurve 4000m Dead Ports
Hi,
I've started to get dead rj-45 ports in many modules across several Procurve 4000M switches. I suspect these have occurred over years, not all at once.
Other than upgrading to newer hardware (not an option for this non-profit), what are my options? Are the modules warranteed like the switch is?
Thanks in advance,
-Chief
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09-21-2011 03:43 PM
09-21-2011 03:43 PM
Re: Procurve 4000m Dead Ports
Hey Chief -
Good news! The 4000M modules carry the same lifetime warranty the chassis does. You can log a case with tech support either online (HP Passport login is required) or by phone.
Click here online case logging
Click here for call center contact information
I hope this helps!
Lynn-Marie