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Procurve 4000m Dead Ports

 
TheChief
Occasional Visitor

Procurve 4000m Dead Ports

Hi,

 

I've started to get dead rj-45 ports in many modules across several Procurve 4000M switches. I suspect these have occurred over years, not all at once.

 

Other than upgrading to newer hardware (not an option for this non-profit), what are my options? Are the modules warranteed like the switch is?

 

Thanks in advance,

 

-Chief

1 REPLY
Lynn-Marie
Neighborhood Admin

Re: Procurve 4000m Dead Ports

Hey Chief -

Good news! The 4000M modules carry the same lifetime warranty the chassis does. You can log a case with tech support either online (HP Passport login is required) or by phone.

Click here online case logging

Click here for call center contact information

I hope this helps!

Lynn-Marie