System Administration
cancel
Showing results for 
Search instead for 
Did you mean: 

Array accelerator is disabled.

 
SOLVED
Go to solution
Abid Iqbal
Regular Advisor

Array accelerator is disabled.

Hi everyone.
RX2660 server running HP-UX 11.23. Server found in hanged stat and after a TOC, server failed to boot and below error was generated.
"HP Smart Array P400 controller 1797 disk array. Array accelerator Read error occurred. Array accelerator is disabled."
Need help to diagnose the issue.
4 REPLIES
Asif Sharif
Honored Contributor
Solution

Re: Array accelerator is disabled.

Salam Abid,

It seems that Array controller is out of order. The better way is to log the case with HP for further support.

Regards,
Asif Sharif
Hakki Aydin Ucar
Honored Contributor

Re: Array accelerator is disabled.

Check these out;
#/usr/sbin/cpqacuxe -stop (stopping)
#/usr/sbin/cpqacuxe -R (restarting-as Remote Enable)
#/usr/sbin/cpqacuxe â d (Remote disable)
Zygmunt Krawczyk
Honored Contributor

Re: Array accelerator is disabled.

"Array accelerator" is the term for cache module. It seems the cache module is failed. You can try to remove cache module and boot the system.
Abid Iqbal
Regular Advisor

Re: Array accelerator is disabled.

Contacted HP support.
Cache module is failed.
Replacement is recommended.
Thanks to all.