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Cant use HP UX Configuration

 
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uxuser
Advisor

Cant use HP UX Configuration

we are not able to use the MPLAN or the LAN to ssh or telnet to our production server hosted on HP RX6600 server. till yesterday the server was running fine and the mp lan was also accessible.
we do not have a console cable and are stuck now. please help us resolve the issue. cant login or ping the server now.

2 entries in the /etc/rc.config.d/netconf were deleted before the server was restarted and now we cannot access the server at all.
Routes[5] and Routes[10] which were not required were deleted since it was no showing in the SAM but showing when we did netstat -nr
21 REPLIES 21
Torsten.
Acclaimed Contributor

Re: Cant use HP UX Configuration

Dumb question - has the server power?

No response from MP at all? Consider to reset MP or power cycle the server.

Hope this helps!
Regards
Torsten.

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uxuser
Advisor

Re: Cant use HP UX Configuration

The server is powered on. how do you reset the mplan because i am not able to login the server at all.
the ssh is also not avaiable on the LAN port now.
SUDHAKAR_18
Trusted Contributor
Solution

Re: Cant use HP UX Configuration

Hi User,

Connect the console to your server.

Check & confirm wheather server is booting & promting for login.

Configure MP lan if not configured.

Possible cause is server may not booted properly.

Configure LAN through MP / console & reboot once.



uxuser
Advisor

Re: Cant use HP UX Configuration

The problem is we do not have a console cable available currently. n the server is a production server and needs to be up by all means for business operation tomorrow.
Torsten.
Acclaimed Contributor

Re: Cant use HP UX Configuration

If the OS is down right now, just pull the power plugs and reconnect them after a while.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
uxuser
Advisor

Re: Cant use HP UX Configuration

thank you sir. the server seems up after we powered it on.
can we do a forced shutdown by pressing the power button and then unplug the power cables...

SUDHAKAR_18
Trusted Contributor

Re: Cant use HP UX Configuration

Its good to hear, the server is up !

1) are you able to ssh / telnet to server ?
2) all the services are working fine ?

Its not recommonded to remove the power cables or forcefull shutdown.
uxuser
Advisor

Re: Cant use HP UX Configuration

Sir the server is not up. we are at dead end. we are not able to get a console cable also.
the server is powered on but there is no access at all.
The server host ORACLE HTTP server.
we are not able to ping the server from any IP
SUDHAKAR_18
Trusted Contributor

Re: Cant use HP UX Configuration

Hi User,

Do you know the ip address of the MP LAN ?

Then, take a cross cable, connect from any PC to MP lan port of Server.

Assign the same range of IP as same as the MP LAN of server.

Then try to connect & check the server.

Do you have HP support ?