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Connection to printer is down

 
Sentinel_2
Advisor

Connection to printer is down

Hi All,

I am having problems with the printers attached to my HPUX. Nobody can print through any of them
Printers are created as remote printers and the Baseline is 10.20

When I do lpstat, I get the following:

connection to 10.15.165.168 is down
connection to 10.15.165.209 is down
connection to 10.15.165.192 is down

and so on with all the printers, however I can ping them.


I have restarted the scheduler and check the syslog but I cannot see anything wrong.
I also checked the inetd.conf and /etc/services and everything seems to be all right.

The port 515 is listening but there are not any connections
# netstat -an|grep 515
tcp 0 0 *.515 *.* LISTEN

I´d appreciate if someone could give me any clues
Thanks
Alberto
8 REPLIES
Ganesan R
Honored Contributor

Re: Connection to printer is down

Hi,

Try this command to confirm if you are able to reach the printer queue.

#telnet 515
Best wishes,

Ganesh.
Sentinel_2
Advisor

Re: Connection to printer is down

Yes , I tried from a different server and from the localhost as well and it was succesful the connection
V. Nyga
Honored Contributor

Re: Connection to printer is down

Hi,

where do you get the message
'connection to 10.15.165.192 is down'?
Server or client?

Sometimes it works to disable and then enable a printer.

Volkmar

*** Say 'Thanks' with Kudos ***
Sentinel_2
Advisor

Re: Connection to printer is down

I get that message from the server(HPUX).
I´ll try what you told me

Thanks
avizen9
Esteemed Contributor

Re: Connection to printer is down

is it possible for you to login that server and apply below
enable

post the output here, thanks,
Suraj K Sankari
Honored Contributor

Re: Connection to printer is down

Hi,

Please post the lpstat -t

Suraj
V. Nyga
Honored Contributor

Re: Connection to printer is down

Hi again,

you get the messages at the server, but
>Printers are created as remote printers
this is hopefully only at the clients?

A 'lpstat -t' from the server would be nice.

V.
*** Say 'Thanks' with Kudos ***
Sentinel_2
Advisor

Re: Connection to printer is down

Finally, I had to restore from an ignite tape because it was urgent.

Anyway the command lpstat -t showed all the printers and then connection to 10.15.165.168 is down, connection to 10.15.165.209 is down,
connection to 10.15.165.192 is down and so on

Anyway, now it is working again.

Thanks to all that replied