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тАО04-25-2010 10:41 PM
тАО04-25-2010 10:41 PM
Crash dump analysis
I am attaching a crash dump INDEX file for one of our production servers after a crash happend last night. How can i know the crash cause from the attached file.
Your help is highly apprecitaed.
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тАО04-25-2010 10:51 PM
тАО04-25-2010 10:51 PM
Re: Crash dump analysis
From the index file you will not be able to find out the crash reason,
Lock a case with HP , else you may analyse the crash with q4
Regards,
Sooraj
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тАО04-25-2010 10:52 PM
тАО04-25-2010 10:52 PM
Re: Crash dump analysis
Check /etc/shutdown.log, what it says?
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тАО04-25-2010 10:57 PM
тАО04-25-2010 10:57 PM
Re: Crash dump analysis
18:26 Sun Apr 25 2010. Reboot after panic: Bad News!
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тАО04-25-2010 11:02 PM
тАО04-25-2010 11:02 PM
Re: Crash dump analysis
If you know how to use q4, try it
else contact HP !!!
Regards,
Sooraj
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тАО04-26-2010 12:03 AM
тАО04-26-2010 12:03 AM
Re: Crash dump analysis
The q4 wont help you much - but you would be asked to do that, and give HP Response center the files from that analysis:
Here is q4 (from SEP's site)
http://www.hpux.ws/?p=83
The HP RC email may be different for you.
Best give them the details in advance, to avoid time | email delays.
HTH
SNS
Points to all helpful :-)
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тАО04-26-2010 12:09 AM
тАО04-26-2010 12:09 AM
Re: Crash dump analysis
I have noticed space issues in two filesystems please add what you notice too.
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тАО04-26-2010 02:17 AM
тАО04-26-2010 02:17 AM
Re: Crash dump analysis
You have a NaT consumption fault in tcp_rput. Time to make sure you have all of the recommended patches and then contact the Response Center.
You are also out of space on lvol2.
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тАО04-26-2010 05:36 AM
тАО04-26-2010 05:36 AM
Re: Crash dump analysis
Please update latest network patches including arpa streams and dependency.
That will give you the solution.
Check the latest IPF also.
If you want more analysis, you may need to contact HP, They will tell you what should be done.
Regards,
Sooraj
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тАО04-26-2010 07:08 PM
тАО04-26-2010 07:08 PM