Disabling monitoring of stopped LAN interfaces in SMH

[Maxim Revutskiy]

Not used LAN interfaces are showed as "Stopped" with status Minor. It also makes System status Minor in SMH and SIM.

After upgrading WBEM-LAN and SMH a new option is available: "Link Down Status Included?"

But when i'm trying to set "Ignore Status" i'm getting Setting failed: CIM_ERR_FAILED: PGS13602: Lost connection with cimprovagt "HPUXLANCSProviderModule". (Screenshot attached)

Software versions:
HP-UX 11.31
SysMgmtPlus A.02.00.04.02
SysMgmtWeb A.3.0.1.1
WBEMSvcs A.02.09
WBEMP-LAN-00 B.11.31.0909

Any ideas?

[Steven E. Protter]

Shalom,

What did you do last is the usual suspect.

You probably have a software fault. You should report it to HP response center, an ITRC thread is great but is not a report.

Then wait for the new version. Even if you don't have a software contract, if there is a workaround they will probably share that with you.

SEP

[Michael Leu]

Is the provider running?
cimprovider -l -s | grep HPUXLANCSProviderModule

You could also try to restart the whole CIM-stuff with
/sbin/init.d/cim_server stop && /sbin/init.d/cim_server start

I can't confirm that it works for me as I don't install SMH on my systems. (for religious reasons ;-)

[Maxim Revutskiy]

all providers OK
and i've tried to restart cimserver and smh, it didn't help

[Olivier Masse]

I've had this problem since a year or so, didn't find a solution (although you can bet I'll investigate that "Ignore Status"), so I resorted to crimping homemade loopbacks and plug them in each unused port.

[Michael Leu]

Maxim, I would log a case with HP.

When I opened a case a few months ago for the "status Minor" issue they told me the feature was coming to disable it in SMH. And that some customers resorted to plugging in cables. Now I know who ;-)

There is also another way to disable the interface with a tool called "mibinfo", but you need to contact HP support to get it.

[Maxim Revutskiy]

There is bug in LANprovider built for PA-RISC platform, HP will release official fix