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Disabling monitoring of stopped LAN interfaces in SMH

Maxim Revutskiy
Valued Contributor

Disabling monitoring of stopped LAN interfaces in SMH

Not used LAN interfaces are showed as "Stopped" with status Minor. It also makes System status Minor in SMH and SIM.

After upgrading WBEM-LAN and SMH a new option is available: "Link Down Status Included?"

But when i'm trying to set "Ignore Status" i'm getting Setting failed: CIM_ERR_FAILED: PGS13602: Lost connection with cimprovagt "HPUXLANCSProviderModule". (Screenshot attached)

Software versions:
HP-UX 11.31
SysMgmtPlus A.02.00.04.02
SysMgmtWeb A.3.0.1.1
WBEMSvcs A.02.09
WBEMP-LAN-00 B.11.31.0909

Any ideas?
6 REPLIES
Steven E. Protter
Exalted Contributor

Re: Disabling monitoring of stopped LAN interfaces in SMH

Shalom,

What did you do last is the usual suspect.

You probably have a software fault. You should report it to HP response center, an ITRC thread is great but is not a report.

Then wait for the new version. Even if you don't have a software contract, if there is a workaround they will probably share that with you.

SEP
Steven E Protter
Owner of ISN Corporation
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Michael Leu
Honored Contributor

Re: Disabling monitoring of stopped LAN interfaces in SMH

Is the provider running?
cimprovider -l -s | grep HPUXLANCSProviderModule

You could also try to restart the whole CIM-stuff with
/sbin/init.d/cim_server stop && /sbin/init.d/cim_server start

I can't confirm that it works for me as I don't install SMH on my systems. (for religious reasons ;-)
Maxim Revutskiy
Valued Contributor

Re: Disabling monitoring of stopped LAN interfaces in SMH

all providers OK
and i've tried to restart cimserver and smh, it didn't help
Olivier Masse
Honored Contributor

Re: Disabling monitoring of stopped LAN interfaces in SMH

I've had this problem since a year or so, didn't find a solution (although you can bet I'll investigate that "Ignore Status"), so I resorted to crimping homemade loopbacks and plug them in each unused port.
Michael Leu
Honored Contributor

Re: Disabling monitoring of stopped LAN interfaces in SMH

Maxim, I would log a case with HP.

When I opened a case a few months ago for the "status Minor" issue they told me the feature was coming to disable it in SMH. And that some customers resorted to plugging in cables. Now I know who ;-)

There is also another way to disable the interface with a tool called "mibinfo", but you need to contact HP support to get it.
Maxim Revutskiy
Valued Contributor

Re: Disabling monitoring of stopped LAN interfaces in SMH

There is bug in LANprovider built for PA-RISC platform, HP will release official fix