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Enclosure & Disk Drive Errors...Even Though All HW Is Online..?

 
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Torsten.
Acclaimed Contributor

‎05-08-2013 07:05 AM

‎05-08-2013 07:05 AM

Re: Enclosure & Disk Drive Errors...Even Though All HW Is Online..?

OK, 2 SAS controllers, 2 MSA, not connected to each other?

Since both reporting controller failures, I guess it could be a driver / firmware issue.

You should check if the MSA and the disks within have the latest firmware (should be 2.18 for the MSA).

Hope this helps!
Regards
Torsten.

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PHSC
Frequent Advisor

‎05-21-2013 07:33 AM

‎05-21-2013 07:33 AM

Solution

Re: Enclosure & Disk Drive Errors...Even Though All HW Is Online..?

A scsi firmware update looks to have done the trick.

 

The old firmware version on the server was:

 

scsiU320-00            B.11.31.0909   PCI-X SCSI U320;Supptd HW=A7173A/AB290A

 

We have updated the firmware to, "scsiU320-00 B.11.31.1109" and rebooted the server.

 

The daily multiple enclosure and disk warnings have since stopped.

 

Thanks

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