Error: Failed to retrieve message catalog

[mir4take]

Hi Gurus,

I got this error from my Information Tool Log:

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=
-- Information Tool Log for CPU on path 32 --
Log creation time: Tue Jul 26 14:06:25 2011
Hardware path: 32


=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=
-- Information Tool Log for CPU on path 34 --
Log creation time: Tue Jul 26 14:06:25 2011
Hardware path: 34

-- Error --Failed to retrieve message catalog/usr/sbin/stm/catalog/en_US.iso88591/HP-UX_B.11.11/tools/info/scsi_disk.catfrom the unit under test to/var/stm/catalog/en_US.iso88591/HP-UX_B.11.11/tools/info/scsi_disk.cat on theUI system.
Possible Causes/Recommended Action:
   Internal Application error.Permission to use the specified file, which is on the User Interface system,was denied.Please Refer to the UI Activity Log for more details.
-- Error --Failed to retrieve message catalog/usr/sbin/stm/catalog/en_US.iso88591/HP-UX_B.11.11/tools/info/srm_disk.cat fromthe unit under test to/var/stm/catalog/en_US.iso88591/HP-UX_B.11.11/tools/info/srm_disk.cat on the UIsystem.
Possible Causes/Recommended Action:
   Internal Application error.Permission to use the specified file, which is on the User Interface system,was denied.Please Refer to the UI Activity Log for more details.

What should I do?

[rariasn]

Hi:

http://h30499.www3.hp.com/t5/System-Administration/Problems-starting-stm/m-p/2650024/highlight/true#M45809

rgs,

[mir4take]

Thanks for the info. I checked on the server and cannot found the  /var/stm/catalog/en_US.iso88591/HP-UX_B.11.11/tools/info/scsi_disk.cat.  How do I can retrieve back those files?

[rariasn]

Hi:

# LC_ALL=C

run stm

rgs,

[mir4take]

Hi rariasn,

So i just run command #LC_ALL=C and those files will retrieve back?

[Dennis Handly]

>So I just run command #LC_ALL=C and those files will retrieve back?

No, you'll just be using the American Nerd catalog in:
/var/stm/catalog/C/HP-UX_B.11.11/tools/info/scsi_disk.cat.

(If that exists.)

[rariasn · Accepted solution]

Sample error:

Failed to retrieve message catalog/usr/sbin/stm/catalog/es_ES.iso88591/HP-UX_B.11.11/ui/stm.cat from the unitunder test to /var/stm/catalog/es_ES.iso88591/HP-UX_B.11.11/ui/stm.cat on the UIsystem.

# locale

LANG=es_ES.iso88591

LC_CTYPE="es_ES.iso88591"

LC_COLLATE="es_ES.iso88591"

LC_MONETARY="es_ES.iso88591"

LC_NUMERIC="es_ES.iso88591"

LC_TIME="es_ES.iso88591"

LC_MESSAGES="es_ES.iso88591"

LC_ALL=es_ES.iso88591

# unset LANG

# unset LC_ALL

# locale

LANG=

LC_CTYPE="C"

LC_COLLATE="C"

LC_MONETARY="C"

LC_NUMERIC="C"

LC_TIME="C"

LC_MESSAGES="C"

LC_ALL=

# stm <-- no errors.

regards

.