Error while trying to install OS

[kunjuttan]

Hi All,
I am trying to install HP-UX11.31 in one of our HP-rx3600 server.But when I am booting from the OS cd,it is giving an error like the one attached.Please check and if you anyone can help me to sort out the issue,I will be grateful.

[kunjuttan]

error attachement

[Dennis Handly]

You didn't attach anything.

[kunjuttan]

Hi,
Please find my second message with attachement..

[Torsten.]

First I would check the sas controller firmware:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3257031&swItem=ux-70290-2&prodNameId=3257032&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=0

[kunjuttan]

Hi Torsten,

Thanks for the update.But I couldnt do the update,as it is giving the following error -
blk2:\Firmware> update_sas.efi
update_sas v2.6

LoadProductIDNew() Product ID = 0x0401
Found A0 controller.

assertion "tmp != NULL" failed: file "sys\open.c", line

And the current version is -
blk2:\Firmware> sasflash -listall

****************************************************************************
LSI Corporation SAS FLASH Utility.

SASFlash Version 1.13.06.00 (2008.04.04)

Copyright (c) 2006-2007 LSI Corporation. All rights reserved.
****************************************************************************

Adapter Selected is a LSI SAS 1068(A0):

Num Ctlr FW Ver NVDATA x86-BIOS EFI-BSD PCI Addr
-----------------------------------------------------------------------

1 1068(A0) 01.10.01.00 22.04 06.06.07.00 02.00.14.00 14:01:00


Finished Processing Commands Successfully.
Exiting SASFlash.


Reconnecting the EFI Driver. Please wait...

[Torsten. · Accepted solution]

Did you copy all the files to an USB stick?
I would try to power off the server, pull the internal disks, then boot and do the update.




see attachment.

[Torsten.]

What 11.31 release do you try to install? Is it september 2010?

[kunjuttan]

Thanks Torsten..
The isue has been resolved with the solution given by you..

[kunjuttan]

Solved