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Error while trying to install OS

 
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kunjuttan
Super Advisor

Error while trying to install OS

Hi All,
I am trying to install HP-UX11.31 in one of our HP-rx3600 server.But when I am booting from the OS cd,it is giving an error like the one attached.Please check and if you anyone can help me to sort out the issue,I will be grateful.
11 REPLIES
kunjuttan
Super Advisor

Re: Error while trying to install OS

error attachement

Re: Error while trying to install OS

You didn't attach anything.
kunjuttan
Super Advisor

Re: Error while trying to install OS

Hi,
Please find my second message with attachement..
Torsten.
Acclaimed Contributor

Re: Error while trying to install OS

First I would check the sas controller firmware:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3257031&swItem=ux-70290-2&prodNameId=3257032&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=0

Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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kunjuttan
Super Advisor

Re: Error while trying to install OS

Hi Torsten,

Thanks for the update.But I couldnt do the update,as it is giving the following error -
blk2:\Firmware> update_sas.efi
update_sas v2.6

LoadProductIDNew() Product ID = 0x0401
Found A0 controller.

assertion "tmp != NULL" failed: file "sys\open.c", line

And the current version is -
blk2:\Firmware> sasflash -listall

****************************************************************************
LSI Corporation SAS FLASH Utility.

SASFlash Version 1.13.06.00 (2008.04.04)

Copyright (c) 2006-2007 LSI Corporation. All rights reserved.
****************************************************************************

Adapter Selected is a LSI SAS 1068(A0):

Num Ctlr FW Ver NVDATA x86-BIOS EFI-BSD PCI Addr
-----------------------------------------------------------------------

1 1068(A0) 01.10.01.00 22.04 06.06.07.00 02.00.14.00 14:01:00


Finished Processing Commands Successfully.
Exiting SASFlash.


Reconnecting the EFI Driver. Please wait...

Torsten.
Acclaimed Contributor
Solution

Re: Error while trying to install OS

Did you copy all the files to an USB stick?
I would try to power off the server, pull the internal disks, then boot and do the update.




see attachment.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: Error while trying to install OS

What 11.31 release do you try to install? Is it september 2010?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
kunjuttan
Super Advisor

Re: Error while trying to install OS

Thanks Torsten..
The isue has been resolved with the solution given by you..
kunjuttan
Super Advisor

Re: Error while trying to install OS

Solved
Torsten.
Acclaimed Contributor

Re: Error while trying to install OS

So after the firmware update you can install the OS? Great!

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
kunjuttan
Super Advisor

Re: Error while trying to install OS

yeah Torsten..Only because of your help...I completed the installation..now everything is working fine..