Fiber Channel cards, Firmware is busy. Retry later

[Jonathan Caplette_1]

hi guys,

I've a RP4440 running HP-UX 11v1.

I've run into an ioscan pretty slow to return an answer problem. I figured out that was the HBA or maybe the SAN configuration problem.

When I run a fcmsutil stat -s on one of my HBA I have this error:

ERROR: Unable to get link stats. Firmware is busy. Retry later.

Anyone know something about that?

[unknown:/root]# ioscan -fnC fc
Class I H/W Path Driver S/W State H/W Type Description
========================================================================
fc 0 0/2/1/0/4/0 fcd CLAIMED INTERFACE HP AD193-60001 PCI/PCI-X Fibre Channel 1-port 4Gb FC/1-port 1000B-T Combo Adapter (FC Port 1)
/dev/fcd0
fc 1 0/6/1/0/4/0 fcd CLAIMED INTERFACE HP AD193-60001 PCI/PCI-X Fibre Channel 1-port 4Gb FC/1-port 1000B-T Combo Adapter (FC Port 1)
/dev/fcd1

[unknown:/]# /opt/fcms/bin/fcmsutil /dev/fcd0

Vendor ID is = 0x001077
Device ID is = 0x002422
PCI Sub-system Vendor ID is = 0x00103c
PCI Sub-system ID is = 0x0012de
PCI Mode = PCI-X 133 MHz
ISP Code version = 4.0.85
ISP Chip version = 3
Previous Topology = UNINITIALIZED
Link Speed = UNKNOWN
Local N_Port_id is = None
Previous N_Port_id is = None
N_Port Node World Wide Name = 0x500143800423506d
N_Port Port World Wide Name = 0x500143800423506c
Switch Port World Wide Name = 0x0000000000000000
Switch Node World Wide Name = 0x0000000000000000
Driver state = AWAITING_LINK_UP
Hardware Path is = 0/2/1/0/4/0
Maximum Frame Size = 2048
Driver-Firmware Dump Available = NO
Driver-Firmware Dump Timestamp = N/A
Driver Version = @(#) libfcd.a HP Fibre Channel ISP 23xx & 24xx Driver B.11.11.10 /ux/kern/kisu/FCD/src/common/wsio/fcd_init.c:Sep 14 2006,17:45:41


[unknown:/]# /opt/fcms/bin/fcmsutil /dev/fcd1

Vendor ID is = 0x001077
Device ID is = 0x002422
PCI Sub-system Vendor ID is = 0x00103c
PCI Sub-system ID is = 0x0012de
PCI Mode = PCI-X 133 MHz
ISP Code version = 4.0.85
ISP Chip version = 3
Previous Topology = UNINITIALIZED
Link Speed = UNKNOWN
Local N_Port_id is = None
Previous N_Port_id is = None
N_Port Node World Wide Name = 0x5001438004235023
N_Port Port World Wide Name = 0x5001438004235022
Switch Port World Wide Name = 0x0000000000000000
Switch Node World Wide Name = 0x0000000000000000
Driver state = AWAITING_LINK_UP
Hardware Path is = 0/6/1/0/4/0
Maximum Frame Size = 2048
Driver-Firmware Dump Available = NO
Driver-Firmware Dump Timestamp = N/A
Driver Version = @(#) libfcd.a HP Fibre Channel ISP 23xx & 24xx Driver B.11.11.10 /ux/kern/kisu/FCD/src/common/wsio/fcd_init.c:Sep 14 2006,17:45:41

[unknown:/]# /opt/fcms/bin/fcmsutil /dev/fcd0 stat -s
Tue Jun 22 09:05:00 2010
Channel Statistics

Link Statistics from firmware ...
Link Failure count 0 Loss of Sync count 0
Loss of Signal count 0 Prim seq proto err count 0
Invalid Word count 0 Invalid CRC count 0


[unknown:/]# /opt/fcms/bin/fcmsutil /dev/fcd1 stat -s
Tue Jun 22 09:05:07 2010
Channel Statistics

ERROR: Unable to get link stats. Firmware is busy. Retry later.


Thanks
Jonathan

[Jonathan Caplette_1]

I voluntary unplugged both cards...

[Torsten.]

I think without a link (or cable) the card cannot tell you any stats.

[Jonathan Caplette_1]

That's what I thought but my fcd0 returns me all 0 (what I expected) the other card, fcd1 give me the ERROR message stated above...

[Torsten.]

Any difference in

/opt/fcms/bin/fcmsutil /dev/fcd0 vpd
/opt/fcms/bin/fcmsutil /dev/fcd1 vpd

[Jonathan Caplette_1]

[unknown:/]# /opt/fcms/bin/fcmsutil /dev/fcd0 vpd
V I T A L P R O D U C T D A T A
--------- ------------- -------

Product Description : HP PCI-X 1p 4Gb FC AND 1p 1000BT Adptr

Part number : AD193-60001

Engineering Date Code : A-4844

Part Serial number : JP49501306

Misc. Information : PW=15W;PCI=66MHZ;PCI-X=133MHZ

Mfd. Date : 4950

Mfd. ID : AD193-60001

Check Sum : 0x9b

EFI version : 01.05

ROM Firmware version : 04.00.70

BIOS version : 01.15

FCODE version : 01.17

Asset Tag : NA

[unknown:/]# /opt/fcms/bin/fcmsutil /dev/fcd1 vpd
V I T A L P R O D U C T D A T A
--------- ------------- -------

Product Description : HP PCI-X 1p 4Gb FC AND 1p 1000BT Adptr

Part number : AD193-60001

Engineering Date Code : A-4844

Part Serial number : JP49501300

Misc. Information : PW=15W;PCI=66MHZ;PCI-X=133MHZ

Mfd. Date : 4950

Mfd. ID : AD193-60001

Check Sum : 0xa1

EFI version : 01.05

ROM Firmware version : 04.00.70

BIOS version : 01.15

FCODE version : 01.17

Asset Tag : NA

[Torsten.]

Never tried with unplugged cables ...

I would try again (maybe the firmware is no longer busy with whatever) and check if the driver is up to date (this could be a good example for a "... in rare cases ..." issue.

[Jonathan Caplette_1]

Even with the cables plugged i'm still getting the same error:

[unknown:/root]# fcmsutil /dev/fcd1

Vendor ID is = 0x001077
Device ID is = 0x002422
PCI Sub-system Vendor ID is = 0x00103c
PCI Sub-system ID is = 0x0012de
PCI Mode = PCI-X 133 MHz
ISP Code version = 4.0.85
ISP Chip version = 3
Topology = PTTOPT_FABRIC
Link Speed = 4Gb
Local N_Port_id is = 0x018700
Previous N_Port_id is = 0x018700
N_Port Node World Wide Name = 0x5001438004235023
N_Port Port World Wide Name = 0x5001438004235022
Switch Port World Wide Name = 0x208700051e36388e
Switch Node World Wide Name = 0x100000051e36388e
Driver state = ONLINE
Hardware Path is = 0/6/1/0/4/0
Maximum Frame Size = 2048
Driver-Firmware Dump Available = NO
Driver-Firmware Dump Timestamp = N/A
Driver Version = @(#) libfcd.a HP Fibre Channel ISP 23xx & 24xx Driver B.11.11.10 /ux/kern/kisu/FCD/src/common/wsio/fcd_init.c:Sep 14 2006,17:45:41

[unknown:/root]# fcmsutil /dev/fcd1 stat -s
Tue Jun 22 11:39:23 2010
Channel Statistics

ERROR: Unable to get link stats. Firmware is busy. Retry later.

[Torsten.]

I would try a newer driver:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01