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Re: Graphic Console Frozen

 
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Bruno Vilardo
Regular Advisor

Graphic Console Frozen

Hello All,

I have a question about the Graphic Console,
We had a powerdown yesterday and the server reboot but after the reboot , as soon as i loggin into the system, the graphic console is frozen, i try to move the mouse but it doesnt work.
I also started the Xserver xlogin start from a workstation but still the same.
I stop the dtlogin process and then i started again and i went to check in the server console and the console was unfrozen but after i logged into the system the graphic console still frozen..
Does anybody know what this can be ??
thanks in advance .
Bruno
27 REPLIES 27
Michael Schulte zur Sur
Honored Contributor
Solution

Re: Graphic Console Frozen

Hi,

please look for errors in /var/adm/messages, binary errorlog and /var/adm/syslog.dated/current/daemon.log

Michael
Ralf Puchner
Honored Contributor

Re: Graphic Console Frozen

if using cde, check network settings. Try with xdm: logout and select failsafe session in the login screen.

Check ~/.dt/*error* file if problem is cde related.
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Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hello,

I checked the /var/adm/messages file and it says :

/usr/dt/bin/ttsession[912]: Cannot register service: RPC: Timed out

I checked the /etc/services file and the RPC line starts with erpc.. is this right or it should only be rpc in the /etc/services file instead of erpc?
Thanks a lot

Bruno
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hello Ralph.

Well the cde is not working via workstation , only in the server but it is the server that is frozen. i can├В┬┤t even change to command line. because it├В┬┤s frozen.

I checked the dt/Xerror file and it gives me the following message :

error (pid 1592): Cannot convert Internet address 10.251.36.162 to host name

Any ideia ?
th
Michael Schulte zur Sur
Honored Contributor

Re: Graphic Console Frozen

Hi,

please check, that the port mapper runs and also have a look in Xerrors.

Michael
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hello all

I changed the /etc/services file to RPC instead of ERPC that was in the /etc/services file.
But it still the same .
I stopped the Xlogin and then it prompt to to me the command line.
But as soon as i start the Xlogin the server console gets frozen again ..
Any ideia everyone ?

Thanks very much
Bruno
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

By the way , this is what says in the server scren

Startind Commum desktop environment,
I can move the mouse but i can├В┬┤t loggin in .
I can loggin via telnet.

Does anybody knows what this could be ?

Thanks
again .
Ralf Puchner
Honored Contributor

Re: Graphic Console Frozen

ttsession is the tooltalk system. Tooltalk requires proper network configuration. So please check network settings as required by CDE.

Btw. have you checked the failsafe mode on the server side? If this works it is definitly a network/cde issue!!!!!
Help() { FirstReadManual(urgently); Go_to_it;; }
Joseph P. Smith
Regular Advisor

Re: Graphic Console Frozen

Good Morning,

I feel your pain. In general I would approach this by starting at the lower layers and work up. While other OS errors are helpful, they seem to come from such disparate places that a common element might be failing, such as a board or bus. I apologize if these steps have already been taken.

First, let's start at the obvious:

Have you moved the mouse and keyboard to another computer and used them successfully for several minutes?

Next, shutdown and power off the system. Power it up, and when the firmware comes up, at the console prompt enter
>>> show config

make sure the ethernet board, ISA bus, the keyboard, and mouse are present

Then Reboot and watch the messages that scroll by. What if any messages might indicate a hardware failure?

From a telnet session as SU:

# hwmgr -show components
do you see an entry for an ISA bus, the keyboard and mouse?

Use DECEvent to examine the event log for failures. If no DECEvent loaded, then enter UERF and follow it to find the day's errors/entries that are relevant.

It's difficult to trace a problem's cause sometimes from symptoms. This bottom up approach serves me well when things become non-obvious.

Good luck. Joe S.