HP Integrity BL860c i2, unable to install HP-UX 11i v3

[Aamir_Majeed]

Hi,

I am installing new HP Integrity BL860c i2, while installing I am getting following error;

WARNING: Could not find Q_BOOT device.  Cannot determine what the boot device was.

I also notice following error;

krs_read_mfs: Error 5 opening MFS

I am using externelly powered, USB DVD ROM via front SUV port on server blade.

I have tried different media also, in order to isolate this issue but no luck. Please find detailed output;

       * Preparing to execute init...
=======  06/04/12 05:19:04 EDT  HP-UX Installation Initialization.
         @(#)Ignite-UX Revision C.7.14.264
         @(#)ignite/launch (opt) Revision:
         /branches/IUX_RA1203/ignite/src@84394 Last Modified: 2012-01-25
         13:38:44 +0530 (Wed, 25 Jan 2012)
       * Configuring RAM filesystems...
       * Scanning system for IO devices...
       * Boot device is:
WARNING: Could not find Q_BOOT device.  Cannot determine what the boot device
         was.
WARNING: Could not find source device in ioscan output.  You must select from
         the list of devices below to use for the source device:
index       HW-path         Class   description
0)  0/0/0/1/0/0/4        usb        HP_UHCI_Virtual_Controller
1)  0/0/0/2/0/0/0        ext_bus    PCIe_SAS_SmartArray_P410i_RAID_Controller
2)  0/0/0/2/0/0/0.0x0.0x4000000000000000 disk       HP_LOGICAL_VOLUME
3)  0/0/0/3/0/0/0        lan        HP_PCIe_2-p_10GbE_Built-in
4)  0/0/0/3/0/0/1        lan        HP_PCIe_2-p_10GbE_Built-in
5)  0/0/0/4/0/0/0        lan        HP_PCIe_2-p_10GbE_Built-in
6)  0/0/0/4/0/0/1        lan        HP_PCIe_2-p_10GbE_Built-in
7)  0/0/0/5/0/0/0        fc         HP_451871-B21_8Gb_Dual_Port_PCIe_Fibre_Channel_Mezzanine_(FC_Port_1)
8)  0/0/0/5/0/0/1        fc         HP_451871-B21_8Gb_Dual_Port_PCIe_Fibre_Channel_Mezzanine_(FC_Port_2)
9)  0/0/0/29/0           usb        Intel_UHCI_Controller
10)  0/0/0/29/1           usb        Intel_UHCI_Controller
11)  0/0/0/29/7           usb        Intel_EHCI_64-bit_Controller
12)  0/0/0/30/0/4/0       graphics   PCI_Display_(1002515e)
13)  0/120                processor  Processor
14)  0/122                processor  Processor
15)  0/124                processor  Processor
16)  0/126                processor  Processor
17)  64000/0x0/0x0        escsi_ctlr USB_Mass_Storage_Virt_Ctlr

Enter the index corresponding to the device to use
as the installation source, 'r' to rescan, or 'q' to reboot:

I was using Device listed at no. 17 but same error, similery I have tried  after rebooting server, but same issue

[ilo009c0229e1ea] CM:hpiLO-> sysrev

SYSREV

 Revisions        Active    Pending   

 -------------------------------------

 iLO FW         : 01.51.03            

 System FW      : 01.90               

 MHW FPGA       : 02.00               

 Power Mon FW   : 03.04               

 Front Panel HW : 04.00               

 PRS HW         : 02.07               

 IOH HW         : 02.02               

Pleas help, thanks in advance.

[S_Logan]

Hi Aamir,

Did you try to rescan the device?

HTH,

Surendar

[S_Logan]

Hi Aamir,

If rescan works , its well and good else please update the USB driver and check the system.

HTH,

Surendar

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For HP Guided Troubleshooting: http://www.hp.com/support/hpgt

[Michael Leu]

As a workaround you could try the iLO Virtual Media:

1. Stick the DVD into your PC.
2. Open iLO in your Browser.
3. Navigate to "Virtual Media".
4. Click on the "Launch" button in the top right corner (easy to miss).

This is for iLO 01.41.01 (I'm not on 01.51.03 yet)

[Dave Cast]

SAME ISSUE!!!!! Over and over...NO rescan doesn't help! NO rebooting doesn't help! NO it doesn't matter what device I pick, same error: could not find q_boot device...blah blah {esoteric} nonsense.

HP needs their feet held to the fire for making garbage like this - it's 2013 HP - dvd roms have been around for awhile.

[Torsten.]

This was a known problem with older installation media (bad driver, IIRC).
Some more details would be useful - FW versions, install media release, etc ...

[JayroSaycon]

Before, we also encountered issues and difficulty installing 11.31 using external DVD drive and always ending up failed.

It happened because we are using NON-HP model of external DVD drive. Upon purchasing and using HP model DVD drive, then it just worked everything perfectly. Now onwards, I still preferr to use any HP DVD drive model when it needed.

Cheers!