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HP Web JetAdmin says "Unknown (Disconnected)"

 
Paul143
Occasional Contributor

‎09-28-2015 11:18 AM

‎09-28-2015 11:18 AM

HP Web JetAdmin says "Unknown (Disconnected)"

Why does the Device Model show  "Unknown (Disconnected)" in HP Web JetAdmin? I can print to the printer behind the box, and I can set the configurations of box.

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