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HPUX patch to fix CD/DVD issue when using EMC CLARiiON

 
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John Jimenez
Super Advisor

HPUX patch to fix CD/DVD issue when using EMC CLARiiON

I am having issues with a few of my DVD/CD ROMS. Once I insert a DVD I cannot get it to come eject, even if I manually put a paper-clip to try and auto eject. An HP C.E. said that it was my EMC CLARiiON causing the issue. He was supposed to send me a link, but has not. Has anyone ever heard of this? I am trying to install an D.P. Installation server which has 2 dvd's, but I cannot get to the 2nd disk because the freakin DVD will not eject, unless I do a hard shutdown.
Hustle Makes things happen
6 REPLIES
TwoProc
Honored Contributor

Re: HPUX patch to fix CD/DVD issue when using EMC CLARiiON

Just an obvious question - did you unmount the CD/DVD volume first before hitting the eject?
We are the people our parents warned us about --Jimmy Buffett
Steven Schweda
Honored Contributor
Solution

Re: HPUX patch to fix CD/DVD issue when using EMC CLARiiON

So, a Forum search for, say,
dvd eject emc
didn't lead you to, for example:

http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1222320

?
John Jimenez
Super Advisor

Re: HPUX patch to fix CD/DVD issue when using EMC CLARiiON

Yes I did umount the dvdrom, and the DVD does unmount. But I just cannot get the DVD to eject with the eject button, or by putting a paper clip in the manual eject hole.
Hustle Makes things happen
John Jimenez
Super Advisor

Re: HPUX patch to fix CD/DVD issue when using EMC CLARiiON

Steven I did do searches before posting this question. But did not come accross the link that you posted. I don't have that issue on my production Servers that are on EMC here, and sure I have issuesd that command before in that SAN.

But those symptoms are exactly like mine, so this sounds like the fix, so I am going to assign you 10 points. If it does not work, I have another resolution on another thread that should work.

I will let you know if and how this gets resolved. thanks again.
Hustle Makes things happen
John Jimenez
Super Advisor

Re: HPUX patch to fix CD/DVD issue when using EMC CLARiiON

Son of a gun. That powermt config worked. Thats pretty weird, I wonder why information gets sent to the EMC every time the DVD is mounted. This command has to be done with every cd I mount and unmount.

But now that I know that bandaide, I am a happy camper

Hustle Makes things happen
Hathairath Duanglaykha
Occasional Advisor

Re: HPUX patch to fix CD/DVD issue when using EMC CLARiiON

it is the known issue with EMC Power Path.
Many clients are facing this issue.