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тАО11-01-2009 08:38 PM
тАО11-01-2009 08:38 PM
This is really a weird problem and its really weird to ask.
The thing is we dont have console access or ILO to the server and the server root access is blocked because of multiple attempts of unauthorized login. We have another user which is not blocked but it has limited privilages.
Could anyone suggest how to reactivate the root user?
Thanks in advance!!
Regards,
Amit
Solved! Go to Solution.
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тАО11-01-2009 09:01 PM
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тАО11-01-2009 09:06 PM
тАО11-01-2009 09:06 PM
Re: How to reset root passwrod when no console is available!!
The thing is server is placed at customer site and some of them on the site has blocked the root access to the server. They also dont have much knowledge about the HP-UX servers. They are not able to access the server through console.
Therefore, we are trying to do it remotely.
The model is RX2660.
Any help will be highly appreciable.
Regards,
Amit
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тАО11-01-2009 09:16 PM
тАО11-01-2009 09:16 PM
Re: How to reset root passwrod when no console is available!!
...and no.
http://docs.hp.com/en/AA-XCHWP-32u2/A-XCHWP-32u2.pdf
They will need to find the MP serial connection and MP reset button. I've attached a doc above - seach on hyperterminal and serial.
Here are the basics
Connect the CONSOLE connector to a null modem cable, and connect the null modem
cable to the PC COM1 port on your laptop.
Use a terminal emulator, such as HyperTerminal, to open a terminal window.
Press the Enter key to access the MP. If there is no response, press the MP reset pin on the back of the MP and try again.
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тАО11-01-2009 09:18 PM
тАО11-01-2009 09:18 PM
Re: How to reset root passwrod when no console is available!!
You have to have serial console and change it.
BR,
Kapil+
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тАО11-01-2009 09:22 PM
тАО11-01-2009 09:22 PM
Re: How to reset root passwrod when no console is available!!
They also dont have much knowledge about the HP-UX servers. They are not able to access the server through console.
Therefore, we are trying to do it remotely.<<
How are you trying to connect remotely?
VPN - to Server with "IP address" ?
You need try some other ways like
Ask the customer do they have any root equalatent User account ?
Can they try "rlogin"
If no Choice, Some one should go ONSITE
Use dump terminal/ Connect laptop via serial cable try to login to server using console
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тАО11-01-2009 10:08 PM
тАО11-01-2009 10:08 PM
Re: How to reset root passwrod when no console is available!!
Thanks for your valuable time and info.
John: We are using VPN to connect remotely.
I all ask someone to go onsite.
Regards,
Amit
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тАО11-01-2009 11:11 PM
тАО11-01-2009 11:11 PM
Re: How to reset root passwrod when no console is available!!
Hope this helps!
Regards
Torsten.
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тАО11-01-2009 11:28 PM
тАО11-01-2009 11:28 PM
Re: How to reset root passwrod when no console is available!!
You know Torsten is absolutely right and I assumed you weren't configured since you asking. The only catch is it has to be configured before you can telnet or web console into it.
If you refer to the link in my previous posting around page 26 plus and minus
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тАО11-02-2009 06:29 AM
тАО11-02-2009 06:29 AM
Re: How to reset root passwrod when no console is available!!
Bill Hassell, sysadmin