Initialize Software Distributor agent daemon .............. [FAIL] *

[M.Thomas]

Hi Admins
I did a fresh 11.00 installation , while booting I am getting the following error


Support Tools Informational Fileset ....................... [ OK ]
Start environment monitoring daemon ....................... [ OK ]
Start auditing subsystem .................................. [N/A ]
Start audio server daemon ................................. [N/A ]
Start Distributed Single Logical Screen daemon ............ [ OK ]
SAM System administration configuration ................... [ OK ]
Initialize Software Distributor agent daemon .............. [FAIL] *
Configure HP Fibre Channel Mass Storage interfaces ........ [ ]
Start NFS server subsystem ................................ [ ]
Start X print server(s) ................................... [ ]
Start CDE login server .................................... [ OK ]

Please tell me how to fix this issue

Thanks & Regards
Thomas

[A. Clay Stephenson]

The first thing to do is examine /etc/rc.log; it's a tad difficult to diagnose a problem with just "[FAIL]" --- unless The Force is exceptionally strong.

[M.Thomas]

here i pasted /etc/rc.log content





Initialize Software Distributor agent daemon
Output from "/sbin/rc2.d/S870swagentd start":
----------------------------
Running /usr/lib/sw/mx/configure to reset hostname.
NOTE: Can not find fully qualified hostname with nslookup. Using ustcu004.
ERROR: Failed to package AgentConfig into /var/opt/mx/depot11.
cat: Cannot open /var/tmp/swpackage11.log.3343: No such file or directory
ERROR: Failed to package AgentConfig into /var/opt/mx/depot10.
cat: Cannot open /var/tmp/swpackage10.log.3343: No such file or directory
WARNING: Could not properly configure SD into ServiceControl.
You may try again later by running /usr/lib/sw/mx/configure.
"/sbin/rc2.d/S870swagentd start" FAILED

[leelangco_1]

check your /etc/hosts file and /etc/rc.config.d/netconf fileã

[Robert-Jan Goossens · Accepted solution]

Thomas,

If you are using DNS, check the /etc/resolv.conf and the the /etc/nsswitch.conf.

You probably need to create the nsswitch.conf file.

# ls -la /etc/nsswitch.conf
does is exist?

# cp /etc/nsswitch.files /etc/nsswitch.conf
change the line
hosts: files
to
hosts: files [NOTFOUND=continue UNAVAIL=continue] dns [NOTFOUND=return UNAVAIL=continue TRYAGAIN=return]

If you are not using DNS, just cp the nsswitch.files to the nsswitch.conf.

Restart the swagentd
# swagentd stop
# swagentd start

Regards,
Robert-Jan