Jetadmin issues on Itanium servers running HPUX 11.31

[Venkat_11]

Recently we migrated some of our server's running HPUX 11i to HPUX 11iV3 and after migration we noticed that none of our printer are working. After giving the job it just hangs or its not printing at the printer. Most of these are network printers and the same printers are working fine from HPUX 11i V1 servers.

Can anybody advice on this??

Thanks in Advance.
Venkat

[Steven E. Protter · Accepted solution]

Shalom Venkat,

My advice first would be to look at the logs and see if there are errors.

Jetadmin is obsolete technology, if memory serves and you may need to migrate to a different technology to support your printers.

What type of printers are we talking about?

SEP

[Venkat_11]

Thanks for the quick response..

We are using Jetdirect E.10.34 and printers are laser printers. Which one is replaced by Jetadmin to configure printers on HPUX 11i V3???

Thanks and Regards
Venkat

[Rohak]

Hi Venkat,

Use generic printer driver. Number -- 69 .

then try to print.

[Jacques Carriere]

Good day,

Swinstall hp11e134.sd, then through the character base SMH, select Printer AND Plotters, Add Network-Based Printer/Plotter which will get you to the JetDirect Printer Installer for UNIXVersion E.10.34.

Select 1) then 1) Add printer, enter IP,
define new queue, select printer type...

This will work .


Jacques

[Dennis Handly]

Ideally you would want some way to migrate all of your printers with a script/command?
Here is a recent thread:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1396629

[Bill Hassell]

If you are actually running the command: "jetadmin", this software has been obsolete for 10 years and should never be used on any supported version of HP-UX (including 11.11). Start by verifying that you already have hppi, the supported software for HP JetDirect printers:

swlist -l product HPNPL

HPNPL contains the hppi script as well as addqueue and hpnpadmin which you use to manage JetDirect printers.

Once the HPNPL software has been verified, delete one printer using:

deletequeue -fq some_printer

Then ping the printer by IP address to make sure it is reachable, then use hpnpadmin -AabE 12.34.56.78 to see the printer's status. Then add it back using addqueue:

addqueue -q some_printer -h 12.34.56.78 -r off -t off -b off

where: -h is the IP address of the printer, -r and -t should be turned off for reliability and -b turns off the job banner page for each print request.

[Dennis Handly]

>Bill: deletequeue -fq some_printer

Bill has corrected this to use:
removequeue -q some_printer

[Rita C Workman]

A while back I had a problem with printing after loading the hp11e134.sd software on some new 11.31 Itanium boxes. In then end it turned out to be a permission issue.

On my boxes it was permission for all of two directories.
Once I did a:
chown -R bin:bin /opt/hpnpl

..next run chown and change only
chown -R lp:bin /opt/hpnpl/tmp

After fixing these two thing it started working. Now your might need to do a thorough check to ensure the permissions are right. In my case even swverify didn't point out the problem though.

Just a thought,
Rita