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тАО07-09-2012 07:36 AM
тАО07-09-2012 07:36 AM
My HP server DS15 does not boot anymore
Good afternoon,
I am logged on to my DS15 using a serial connection, linked to my PC.
When I try to "boot" my DS15 server, nothing happens: the screen hangs for several minutes, then the "^X" character appears and I see the original prompt back.
In order to investigate what happens, I have launched a test, with following results:
#SLE2>>>test
Testing the Memory (full)
00000000 is not a valid zone address. Use dynamic to list valid zones.
. 00000000 is not a valid zone address. Use dynamic to list valid zones.
No DY* Disks available for testing
No DZ* Disks available for testing
Testing the DK* Disks (read only)
file open failed for dka100.1.0.8.0
00000000 is not a valid zone address. Use dynamic to list valid zones.
No DR* Disks available for testing
Testing the DQ* Disks (read only)
dqa0.0.0.13.0 has no media present or is disabled via the RUN/STOP switch
file open failed for dqa0.0.0.13.0
No DF* Disks available for testing
Testing the MK* Tapes (read only)
mka400.4.0.8.0 has no media present or is disabled via the RUN/STOP switch
file open failed for mka400.4.0.8.0
No MU* Tapes available for testing
No VGA available for testing
Testing the EI* Network
#SLE2>>>
As the "dka100.1.0.8.0" is part of the boot definition, I have tried to pass around it while booting (boot dka0.0.0.8.0) but this did not solve the issue.
Does anybody know what I can do in order to start up my machine or to determine what to do for understanding what is going on?
Thanks
Dominique
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тАО07-09-2012 08:04 AM
тАО07-09-2012 08:04 AM
Re: My HP server DS15 does not boot anymore
Dan
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тАО07-09-2012 08:26 AM
тАО07-09-2012 08:26 AM
Re: My HP server DS15 does not boot anymore
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тАО07-09-2012 10:45 AM
тАО07-09-2012 10:45 AM
Re: My HP server DS15 does not boot anymore
Dominique, it does look like your regular console (and I'm guessing a VGA/graphics one) is different from your PC that you've connected to the system via a serial cable. Is your system's SRM prompt "#SLE2>>>?"
If so when you're at that prompt please type "SHOW CONSOLE" and post the results. If you get "graphics" then you might try "SET CONSOLE SERIAL<CR>" and then "INIT" and wait a bit. Self-test should print on your PC. Errors that the system experiences should also print if there are any. Additional information that would be helpful for starters:
O/S you're using on this system and it's version
"SHOW DEVICE" and
"SHOW CONFIG" and
"SHOW B*"
from the console.
Thanks
bob
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тАО07-10-2012 05:17 AM
тАО07-10-2012 05:17 AM
Re: My HP server DS15 does not boot anymore
Hello,
Let me first thank you for the fast replies.
You're right, I don't give you much to start on. In fact I'm quite a newbie in HP machines.
Answering your questions: "#SLE2" indeed is a prompt.
Concerning the commands you wanted me to run, hereby the results:
#SLE2>>>show console
console serial
#SLE2>>>show device
dka0.0.0.8.0 DKA0 COMPAQ BD07296B44 HPB6
dka100.1.0.8.0 DKA100 COMPAQ BD07296B44 HPB6
dqa0.0.0.13.0 DQA0 HL-DT-ST RW/DVD GCC-4481 2.03
dva0.0.0.1000.0 DVA0
mka400.4.0.8.0 MKA400 HP C7438A V312
eia0.0.0.9.0 EIA0 00-0F-20-D8-71-DC
eib0.0.0.10.0 EIB0 00-0F-20-D8-71-DB
pka0.7.0.8.0 PKA0 SCSI Bus ID 7
pkb0.7.0.108.0 PKB0 SCSI Bus ID 7
#SLE2>>>show config
hp AlphaServer DS15
Firmware
SRM Console: V6.7-2
PALcode: OpenVMS PALcode V1.98-6, Tru64 UNIX PALcode V1.92-7
SROM Extended: V1.0-1
SROM Fail Safe: V1.0-0
RMC Runtime: V1.1-0
RMC Booter: V1.1-0
Processors
CPU 0 Alpha EV68CB pass 4.0 1000 MHz 2MB Bcache
Core Logic
Cchip Rev 18
Dchip Rev 17
PPchip 0 Rev 17
TIG Rev 1.11
Acer Chip Revision A1-E
Memory
Array Size Base Address Intlv Mode
--------- ---------- ---------------- ----------
0 2048Mb 0000000000000000 1-Way
2048 MB of System Memory
Slot Option Hose 0, Bus 0, PCI - 33 MHz
7 Acer Labs M1543C Bridge to Bus 1, ISA
8/0 Adaptec AIC-7899 pka0.7.0.8.0 SCSI Bus ID 7
dka0.0.0.8.0 COMPAQ BD07296B44
dka100.1.0.8.0 COMPAQ BD07296B44
mka400.4.0.8.0 HP C7438A
8/1 Adaptec AIC-7899 pkb0.7.0.108.0 SCSI Bus ID 7
9 Intel 82559ER Ethern eia0.0.0.9.0 00-0F-20-D8-71-DC
10 Intel 82559ER Ethern eib0.0.0.10.0 00-0F-20-D8-71-DB
13 Acer Labs M1543C IDE dqa.0.0.13.0
dqb.0.1.13.0
dqa0.0.0.13.0 HL-DT-ST RW/DVD GCC-4481
Option Hose 0, Bus 1, ISA
Floppy dva0.0.0.1000.0
SROM loads from Flash
Console loads from SRM
Flash updates are Enabled for RMC
Flash updates are Enabled for SRM
Flash updates are Enabled for FailSafe
Flash updates are Disabled for RMC Booter
Halt/Reset is set to HALT
#SLE2>>>show B*
boot_dev dka0.0.0.8.0
boot_file
boot_osflags A
boot_reset ON
bootbios
bootdef_dev dka0.0.0.8.0 dka100.1.0.8.0
booted_dev
booted_file
booted_osflags
Hopefully this helps you further.
Meanwhile I have found out that there are other test commands for retrieving diagnostics information from a machine. Are there any of those commands that I could launch for giving you more information?
Best regards
Dominique
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тАО07-10-2012 06:17 AM
тАО07-10-2012 06:17 AM
Re: My HP server DS15 does not boot anymore
boot_osflags A
This is for booting OSF right? If you are attempting to boot VMS, the flags should look like #,# where the first is the VMS root number (usually 0) and the second is the actual flags (0 for normal boot 1 for conversational boot).
Perhaps this is the problem?
Dan
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тАО07-10-2012 06:42 AM
тАО07-10-2012 06:42 AM
Re: My HP server DS15 does not boot anymore
Hello,
I have just verified: boot_osflags "A" means 'autoboot' and indeed, it is the intention that the machine reboots without intervention, which is OK, so that's not the cause of the problem.
Thanks anyway
Dominique
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тАО07-10-2012 07:00 AM
тАО07-10-2012 07:00 AM
Re: My HP server DS15 does not boot anymore
Should you wish to boot OpenVMS. the correct console variabel for autoboot is AUTO_ACTION
See the Owner's Guide page 3-7 for Tru64 and 3-9 for OpenVMS.
Dan
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тАО07-10-2012 07:54 AM
тАО07-10-2012 07:54 AM
Re: My HP server DS15 does not boot anymore
Thanks for the explanation, I have opened a new question on the HP-UX forum.
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тАО07-10-2012 03:44 PM
тАО07-10-2012 03:44 PM