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Re: Not able to login with any user

 
Mark McDonald_2
Trusted Contributor

Re: Not able to login with any user

Has your dns server gone down? as part of the login attempt the server could be failing to reverse lookup the ip that you are logging in from, causing the login attempt to hang.
suneel
Occasional Contributor

Re: Not able to login with any user

Hi all,

Thanks for your replies. the system was brought to trusted mode hence it was not working. I made the server to untrusted mode it resolved the issue.
suneel
Occasional Contributor

Re: Not able to login with any user

Thnaks
OldSchool
Honored Contributor

Re: Not able to login with any user

"Thanks for your replies. the system was brought to trusted mode hence it was not working. I made the server to untrusted mode it resolved the issue."


well, it didn't really. it fixed a symptom. most likely, everybody that couldn't log in had password longer than 8 characters. during the transition to trusted, they go truncated to 8 characters.

in untrusted mode, anything after the 8th character is simply ignored (i believe). after the conversion, only 8 are known, and the remainder are not ignored. so if user continued to used say 10 characters, it wouldn't be accepted.