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Officejet 6500 scanner backend

 
Vernon Brown_4
Trusted Contributor

Officejet 6500 scanner backend

sane-find-scanner finds my scanner but scanimage -L does not find it.
-----------------------------------------
(from sand-find-scanner)
found USB scanner (vendor=0x03f0 [HP], product=0x4412 [Officejet 6500 E709a]) at libusb:001:003
-----------------------------------------
(from scanimage -L)
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
-------------------------------------------

The scanner was working fine with the same Fedora Core 6 system I'm using. But my hard drive crashed and I had to install the OS on a new drive. I had this same problem before but finally found the backend driver that allowed the scanner to work.

Does anyone know where the driver may be found?
2 REPLIES
Vernon Brown_4
Trusted Contributor

Re: Officejet 6500 scanner backend

I tried installing hplip which seems to be the driver needed. The hp-check produced the following log file. I'm going on the second week now trying to get this scanner working :)

If anybody has a clue that I might try pleas respond.

[code]
hp-check[15208]: info: :
Initializing. Please wait...
Fedora


9


scheduler is running


Linux veb.local 2.6.27.25-78.2.56.fc9.x86_64 #1 SMP Thu Jun 18 12:24:37 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux


warning: Invalid ppd_dir value: None
hp-check[15208]: info: :
hp-check[15208]: info: :---------------
hp-check[15208]: info: :| SYSTEM INFO |
hp-check[15208]: info: :---------------
hp-check[15208]: info: :
hp-check[15208]: info: :Basic system information:
hp-check[15208]: info: :Linux veb.local 2.6.27.25-78.2.56.fc9.x86_64 #1 SMP Thu Jun 18 12:24:37 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux

hp-check[15208]: info: :
hp-check[15208]: info: :Distribution:
hp-check[15208]: info: :fedora 9
hp-check[15208]: info: :
HPOJ running?
hp-check[15208]: info: :No, HPOJ is not running (OK).
hp-check[15208]: info: :
hp-check[15208]: info: :Checking Python version...
hp-check[15208]: info: :OK, version 2.5.1 installed
hp-check[15208]: info: :
hp-check[15208]: info: :Checking PyQt version...
hp-check[15208]: info: :OK, version 3.17 installed.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking SIP version...
hp-check[15208]: info: :OK, Version 4.7.9 installed
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for CUPS...
hp-check[15208]: info: :Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)
hp-check[15208]: info: :
hp-check[15208]: info: :
hp-check[15208]: info: :------------------------------------
hp-check[15208]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[15208]: info: :------------------------------------
hp-check[15208]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: libtool - Library building support services...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: libusb - USB library...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: python-devel - Python development files...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: SANE - Scanning library...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :
hp-check[15208]: info: :----------------------
hp-check[15208]: info: :| HPLIP INSTALLATION |
hp-check[15208]: info: :----------------------
hp-check[15208]: info: :
hp-check[15208]: info: :
hp-check[15208]: info: :Currently installed HPLIP version...
hp-check[15208]: info: :HPLIP 2.8.2 currently installed in '/usr/share/hplip'.
hp-check[15208]: info: :
hp-check[15208]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[15208]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.8.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

hp-check[15208]: info: :
hp-check[15208]: info: :-------------------------------
hp-check[15208]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[15208]: info: :-------------------------------
hp-check[15208]: info: :
hp-check[15208]: info: :No devices found.
hp-check[15208]: info: :
hp-check[15208]: info: :--------------------------
hp-check[15208]: info: :| DISCOVERED USB DEVICES |
hp-check[15208]: info: :--------------------------
hp-check[15208]: info: :
hp-check[15208]: info: :No devices found.
hp-check[15208]: info: :
hp-check[15208]: info: :---------------------------------
hp-check[15208]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[15208]: info: :---------------------------------
hp-check[15208]: info: :
hp-check[15208]: info: :
hp-check[15208]: info: :Officejet_6500_E709a
hp-check[15208]: info: :--------------------
hp-check[15208]: info: :Type: Unknown
hp-check[15208]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[15208]: info: :Device URI: usb://HP/Officejet%206500%20E709a?serial=MY956810PK056S
hp-check[15208]: info: :PPD: /etc/cups/ppd/Officejet_6500_E709a.ppd
hp-check[15208]: info: :PPD Description: HP OfficeJet 6300 Foomatic/hpijs (recommended)
hp-check[15208]: info: :Printer status: printer Officejet_6500_E709a is idle. enabled since Thu 15 Oct 2009 10:46:32 AM CDT

warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[15208]: info: :
hp-check[15208]: info: :----------------------
hp-check[15208]: info: :| SANE CONFIGURATION |
hp-check[15208]: info: :----------------------
hp-check[15208]: info: :
hp-check[15208]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[15208]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking output of 'scanimage -L'...
hp-check[15208]: info: :

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).


hp-check[15208]: info: :
hp-check[15208]: info: :---------------------
hp-check[15208]: info: :| PYTHON EXTENSIONS |
hp-check[15208]: info: :---------------------
hp-check[15208]: info: :
hp-check[15208]: info: :Checking 'cupsext' CUPS extension...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking 'pcardext' Photocard extension...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking 'hpmudext' I/O extension...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :Checking 'scanext' SANE scanning extension...
hp-check[15208]: info: :OK, found.
hp-check[15208]: info: :
hp-check[15208]: info: :
hp-check[15208]: info: :-----------------
hp-check[15208]: info: :| USB I/O SETUP |
hp-check[15208]: info: :-----------------
hp-check[15208]: info: :
hp-check[15208]: info: :
hp-check[15208]: info: :Checking for permissions of USB attached printers...
hp-check[15208]: info: :
HP Device 0x4412 at 001:003:
hp-check[15208]: info: : Device URI: hp:/usb/Officejet_6500_E709a?serial=MY956810PK056S
hp-check[15208]: info: : Device node: /dev/bus/usb/001/003
hp-check[15208]: info: : Mode: 0664
hp-check[15208]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/001/003

# owner: root

# group: root

user::rw-

user:veb:rw-

group::r--

group:lp:rw-

mask::rw-

other::r--




hp-check[15208]: info: :
hp-check[15208]: info: :-----------
hp-check[15208]: info: :| SUMMARY |
hp-check[15208]: info: :-----------
hp-check[15208]: info: :
error: 5 errors and/or warnings.
hp-check[15208]: info: :
hp-check[15208]: info: :Please refer to the installation instructions at:
hp-check[15208]: info: :http://hplip.sourceforge.net/install/index.html
[/code]
Vernon Brown_4
Trusted Contributor

Re: Officejet 6500 scanner backend

SUCCESS

I found and downloaded the dependencies causing the errors then was able to compile and install hplip from the website linked in the hp-check output.

There is no README in the package but it installs with the following command line input:


./configure

make install