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Print job getting struck in the queue.

 
Ram_kandula
Occasional Visitor

Print job getting struck in the queue.

Need Help!!

 

In the last few months, we have a problem with one of our printers on unix. 

 

Usually, when users scan boxes prints it is printed on PRT20L printer. However, over the last 1 month, we see that the print jobs are struck in the print Queue. When i disable/enable the print queue, everything works normally.

 

Have tried spooler restart and dont see any change. 

 

Can somebody help me on this.

 

Thanks 

Ram

2 REPLIES
Dennis Handly
Acclaimed Contributor

Re: Print job getting struck in the queue.

How is your printer connected?  Local, remote or network?

What model printer do you have?

Ram_kandula
Occasional Visitor

Re: Print job getting struck in the queue.

It is a network printer and a laser printer,