RP4440 printers won't print

[Peter Chuang]

Hi Experts,

I have rp4440 running 11.11 test server. Set up 2 printers, pb and pc so far.

# lpstat -t
scheduler is running
no system default destination
device for pb: /dev/null
device for pc: /dev/null
pb accepting requests since May 17 16:17
pc accepting requests since May 18 08:54
printer pb is idle. enabled since May 17 16:27
fence priority : 0
printer pc is idle. enabled since May 18 08:54
fence priority : 0
#

When I wanted to print to those 2 printers nothing came out of it by using lp -dpb /tmp/outfile.txt

I went to /opt/hpnpl/bin/hppi to run #3 option Diagnostics, then #4 Print a test page to printer. If I used pb or pb printer name, it gave me error message saying pb: unknown printer. But if I used IP address of the printer then it took me to the next menu option and printed the test page.

Thanks for your help in advance.

Peter C

[Pete Randall]

How did you "Set up 2 printers"? Did you use hppi or lpadmin?


Pete

[Peter Chuang]

Hi Pete,

I used hppi.

[John Guster]

the printers are networking connected. You need add the entry in the /etc/hosts file to map the name to the IP of the printers.

[Peter Chuang]

John,

I added 2 entries in /etc/hosts, but those 2 printers still did not print.

Do I need to restart lp spooler?

[John Guster]

some trickies in using: /opt/hpnp/bin/jetadmin or /opt/hpnpl/bin/hppi
1. Is this printer connected to? Choose other
Option 1) Lp destination (queue) name [ABC_1], choose 1 to give destination name as ABC===notice here there is no "_1"
2. yes to bounce lpsched to enable this printer, exit the program
3. vi /etc/hosts to add this printerâ s name and IP.this step has to be done after the printer is added, not before.

[Peter Chuang]

Yes, I did use hppi option 1, 1, then changed the printer name from _19 to pb and pc.

I did add 2 entries in /etc/hosts also.

# lp -d pb /tmp/tmp
request id is pb-14 (1 file)
#
# lp -d pc /tmp/tmp
request id is pc-15 (1 file)
#

No print out from either printers.

I noticed below that no system default destination..... Does it have anything to do with the problem?

# lpstat -t
scheduler is running
no system default destination
device for pb: /dev/null
device for pc: /dev/null
pb accepting requests since May 17 16:17
pc accepting requests since May 18 08:54
printer pb is idle. enabled since May 17 16:27
fence priority : 0
printer pc is idle. enabled since May 18 08:54
fence priority : 0
#

[singh sanjeev]

please check the status :

hpnpadmin -vi
lpstat -o

IS port are open for connection :

remote :515
network :9100

[Peter Chuang]

#hpnpadmin -vi pb

rp4440 is allowed access to pb

Location : Computer Room
Contact :

Card IP Address : pb (192.12.12.242)
Network Mask : 255.255.248.0
Default Gateway : not specified
Idle Timeout : 270 seconds

Uptime : 3 days, 9:33:52
Time Since Reconfig : 3 days, 8:08:19
Reconfig By : not specified
Connections Accepted: 960
Connections Denied : 0 (not on access list)
Connections Aborted : 3
Last Host : ??? (192.12.12.113)
Last Host TCP Port: 2011
Reason : unknown reason

[singh sanjeev]

test connection for you network printer,

#telnet IP 9100

Or try re-creating the printer, with addqueue.
#addqueue -h IP -q -i 9998 -b off