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SAM Error - unable to start

 
Simon R Wootton
Regular Advisor

SAM Error - unable to start

RP7410 system running HPUX 11.11 v1

After installing the latest version of ISEE (A03.95), I'm getting the following error when trying to load SAM :

Unable to load library "/usr/obam/lib/libIDMawrt.1": Not
enough space

Can anyone advise ?

Many Thanks
Simon
14 REPLIES 14
Arunvijai_4
Honored Contributor

Re: SAM Error - unable to start

Hello Simon,

What does your # bdf and #df command output say ?

-Arun
"A ship in the harbor is safe, but that is not what ships are built for"
MarkSyder
Honored Contributor

Re: SAM Error - unable to start

I think the clue is in the words "Not enough space". What is the output of

bdf -il

Mark Syder (like the drink but spelt different)
The triumph of evil requires only that good men do nothing
Simon R Wootton
Regular Advisor

Re: SAM Error - unable to start

No problems with filesystems, largest is at 76%, others less than 50%.

Simon
Joseph Loo
Honored Contributor

Re: SAM Error - unable to start

hi simon,

besides, bdf on which file system is full. u may like to check your SGA, do u run Oracle database, if so what is the SGA size?

regards.
what you do not see does not mean you should not believe
Highlighted
Joseph Loo
Honored Contributor
Simon R Wootton
Regular Advisor

Re: SAM Error - unable to start

Hi Joseph, not sure what you mean with SGA (?) We run Progress databases on this machine, I'm not well up on Progress itself.

Cheers
Simon
MarkSyder
Honored Contributor

Re: SAM Error - unable to start

If it's not disc space that's the problem, it might be memory. Are there any entries in /var/sam/log/samlog? Alternatively, /var/adm/syslog/syslog.log?

Mark
The triumph of evil requires only that good men do nothing
Adisuria Wangsadinata_1
Honored Contributor

Re: SAM Error - unable to start

Hi Simon,

May I know your SAM cumulative patch ? Please update into PHCO_31314 if you dont have this patches as SAM cummulative patch on your system.

Usually the latest patch will fixed the library file for SAM.

Otherwise you need to reinstall the SAM fileset into your system.

Hope this information can help you.

Cheers,
AW
now working, next not working ... that's unix
Steven E. Protter
Exalted Contributor

Re: SAM Error - unable to start

Shalom Simon,

Recommendations:
SAM patch.

Make sure there are a few hundred meg free in /var

Make sure that /usr/obmam/lib/.... exists and is not missing.

swverify \*
# look for corrupt installations, if found swremove them and reinstall when diskspace is adequate.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Simon R Wootton
Regular Advisor

Re: SAM Error - unable to start

Latest patches applied - still gettingthe error
Simon R Wootton
Regular Advisor

Re: SAM Error - unable to start

Latest patches applied - still getting the error
Joseph Loo
Honored Contributor

Re: SAM Error - unable to start

hi,

have u read the doc i sent?

also, could u reply on the following:

# ipcs -ma

# kmtune -q shmmni

# dmesg|grep -i physical
or
sam -> performance monitors -> system properties -> memory tab -> Physical Memory?

regards.
what you do not see does not mean you should not believe
Fabio Ettore
Honored Contributor

Re: SAM Error - unable to start

Hi Simon,

I am pretty sure that you are facing a shared memory limit (1,75 Gb) reached.

I saw this problem at least two or three times, I mean about SAM cannot start with 'not enough space'.
The problem is which Joseph pointed. The doc talks about Oracle 32-bit. However if other 32-bit applications takes shared memory you could see that problem.
The solution is

"To resolve this issue, it is necessary to reduce the Oracle SGA. In
this case, a 1.65 Gb SGA would free up about 100 Mb of space for
shared libraries."

SAM normally uses shared library, that is the reason you are facing the message.

HTH.

Best regards,
Fabio
WISH? IMPROVEMENT!
Simon R Wootton
Regular Advisor

Re: SAM Error - unable to start

Thanks to all for your help, this looks like a shared memory issue which I have taken up with the application vendor.

Regards
Simon