Keep getting this error when trying to launch SAM: A SAM internal error has occurred. Check the SAM log file using the Options menu or the /usr/sam/bin/samlog_viewer command for more details on the failure. Contact an HP support representative and provide them with the contents of the log file (/var/sam/log/samlog) so that an appropriate resolution to this problem can be provided.
And this is what I get when I look at samlog_viewer: Error Code: 5000 ^ | ===== Fri May 7 15:29:58 2010 Entering SAM area "System | | Administration Manager (spbe013a)". | | ERROR An infrastructural error message for [error code 80054, | | location ../prod4/Roseville/intermed/arch_scan.C:721] was not | | found in the internal error table. | | Location: arch_err_handler.C:256 | Error Code: 5000
--------------- I saw a previous discussion that it could be a patch issues. Is that so? Help :)
If you continue to get the error, copy a clean set of the sam files back over to /etc/sam: # cd /etc/sam # mv reg_da.db reg_da.db.old # mv reg_files.db reg_files.db.old # mv reg_tm.db reg_tm.db.old # cp -p /usr/newconfig/etc/sam/reg* /etc/sam
