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Server reboot

 
Nanda M
Advisor

Server reboot

Hi,

My server got rebooted due to the below output so could tell me what need to be check,

baysmg # model
9000/800/SD32000
baysmg # uname -a
HP-UX baysmg B.11.11 U 9000/800 304604633 unlimited-user license

==============================================
11:59 Sun Mar 21 2010. Reboot after panic: , isr.ior = 0'10340015.0'781fc50

==============================================
7 REPLIES
DeafFrog
Valued Contributor

Re: Server reboot

Hello Nanda ,

check files in cd /var/tombstones/;ls -lrt and /var/adm/crash;ls -lrt and OLDsyslog.log in /var/adm/syslog.

Regards ,
FrogIsDeaf
FrogIsDeaf
DeafFrog
Valued Contributor

Re: Server reboot

can you post reply of some thing likethis :
cd /var/adm/crash
grep panic crash*/INDEX

BR ,
frog
FrogIsDeaf
Raj D.
Honored Contributor

Re: Server reboot

Nanda,

To check /var/adm/crash/cash.x/ if there is a crash dump need to be analyze to determine the cause of the panic.

Also you can check the MP logs for fatal error, filter it with Alert level 5, or 7 .

Finally you need to upload the /car/adm/crash/crash.x/ data to HP to know the actual cause of the panic. Subsequently you can run a small utility crashinfo and can get a text file the result, and HP can tell what caused the panic , may be due to hardware or software issue. If you see file in /var/tombstone may be you have bad cpu.
Just carry on the troubleshooting.

Cheers,
Raj.
" If u think u can , If u think u cannot , - You are always Right . "
Nanda M
Advisor

Re: Server reboot

Hi

I have pasted crash INDEX output


baysmg # grep panic crash*/INDEX
crash.0/INDEX:panic , isr.ior = 0'10340007.0'78de21d8
crash.1/INDEX:panic , isr.ior = 0'10340015.0'781fc50
baysmg #

drwxr-xr-x 2 root root 4096 Apr 4 2003 crash.0
drwxr-xr-x 2 root root 4096 Mar 21 11:59 crash.1

Please guide me what i need to do.
Benoy Daniel
Trusted Contributor

Re: Server reboot

Is it a Oracle RAC?.
Kapil Jha
Honored Contributor

Re: Server reboot

Do you have any thing in /var/adm/syslog/syslog.log
its a panic i think you should involve HP send the crash file to get it analysed.

as suggest please check MP logs if you can see any hardware problem there.

BR,
Kapil+
I am in this small bowl, I wane see the real world......
Johnson Punniyalingam
Honored Contributor

Re: Server reboot

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1412710
Problems are common to all, but attitude makes the difference