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Service obligation expired

Rambo_1
Regular Advisor

Service obligation expired

Hi,all
I met this when I used" #ca x analyze ", I get this messages
Service Obligation: Expired
Service Obligation Number: S395200003
System Serial Number: S395200003
Service Provider Company Name: Compaq GZCSD
Obligation Start Date: Mon Dec 02 00:00:00 CST 2002
Obligation Ending Date: Tue Dec 02 00:00:00 CST 2003
Time left on Obligation: 0 years, 0 days, 0 hours, 0 minutes, 0 seconds

Error 106: Service obligation expired"
Should I reinstall something in this host ?

Thanks
5 REPLIES
Ralf Puchner
Honored Contributor

Re: Service obligation expired

Compaq analyze by default is enabled for one year beginning on the date of the Compaq Analyze software installation. It expires in order to protect the investments made by the company in the development of the tool. It must be reenabled periodically to insure third parties do not take advantage of the knowledge within the tool to compete for our service business. The service obligation end date can be modified without reinstalling the product

Time to have a look into the documentation explaining how to change it.
Help() { FirstReadManual(urgently); Go_to_it;; }
Agnes Coat
Advisor

Re: Service obligation expired

# desta servob change
Ravi_8
Honored Contributor

Re: Service obligation expired

Hi,

Remove the install the same again.

(setld -i)
never give up
ISHUB-SAN
Established Member

Re: Service obligation expired

I did use the Desta servob change and it worked for me

it will ask you for Provider Company Name    I putted Hewlett-Packard Company

for the Service Provider Employee Nmae and ID I left it blank

and that's it.

 

thanks

bas_sas
Occasional Visitor

Re: Service obligation expired

Hi ...

Thank you for the help .. It worked for me also.

by using the command "desta servob change" I am able to change the obligation end date.