Starting Control Daemon Fail

[Mousa55]

Hi,

i reinstall the HP-UX (DC-OE 11.31) on my server rx2660 and i see the big message output "OK"

but when the server booting it's stopped for more 20 minutes on " Starting Control Daemon" then i see the below error message

Starting Control Daemon .....................................FAIL *

* - An error has occurred !
* - Refer to the file /etc/rc.log for more information.

i rebooted more than 2 times but the same issue, please your support to resolve this issue. please find the rc.log on the attached file.

thanks

[Dennis Handly]

>please find the rc.log on the attached file.

I'm not sure what these mean:

Starting Control Daemon
Output from "/sbin/rc3.d/S99z0OVCtrl start":
(ctrl-12) Communication error when executing 'Start' method.
 (xpl-117) Timeout occurred while waiting for data.
EXIT CODE: 64

You could look into sbin/rc3.d/S99z0OVCtrl to see what's being executed.  Is there another machine it's trying to contact?

[Mousa55]

Hi,

please find the attached file.

>>>>>>>>>

Is there another machine it's trying to contact?

<<<<<<<<<

i think because before installing the OS was some filesystem shared to other machine but I stop that from the client system.

Thanks

[Dennis Handly]

>I think because before installing the OS was some filesystem shared to other machine

That wouldn't show a hang on S99z0OVCtrl.

What does "/sbin/rc3.d/S99z0OVCtrl status" show?

[Mousa55]

Hi,

this is the output 

#/sbin/rc3.d/S99z0OVCtrl status

agtrep      OV Discovery Agent                  AGENT,AgtRep          Stopped
coda        OV Performance Core                 COREXT       (2459)   Running
opcacta     OVO Action Agent                    AGENT,EA              Stopped
opccfgfile  OVO configfile Agent                AGENT,EA              Stopped
opceca      OVO Event Correlation               AGENT,EA              Stopped
opcecaas    ECS Annotate Server                 AGENT,EA              Stopped
opcle       OVO Logfile Encapsulator            AGENT,EA              Stopped
opcmona     OVO Monitor Agent                   AGENT,EA              Stopped
opcmsga     OVO Message Agent                   AGENT,EA              Stopped
opcmsgi     OVO Message Interceptor             AGENT,EA              Stopped
opctrapi    OVO SNMP Trap Interceptor           AGENT,EA              Stopped
ovbbccb     OV Communication Broker             CORE         (2255)   Running
ovcd        OV Control                          CORE         (2254)   Running
ovconfd     OV Config and Deploy                COREXT       (4067)   Initializing
rtmd        HP Real Time Measurement            AGENT        (2458)   Running

Thanks

[Dennis Handly]

>this is the output 

Ok, it didn't hang but lots of things are stopped.

Try:  /sbin/rc3.d/S99z0OVCtrl start

[Matti_Kurkela]

> this is the output

The "Control Daemon" is part of the HP OpenView Operations (= OVO for short) product family. Looks like this server has OVO monitoring agents installed.

Is this system supposed to be monitored via some OVO server? If yes, the OVO server should have been alerting you that the monitoring agent is not working on this host.

If you've moved to some other monitoring system, someone might have forgotten to uninstall the agents.

[Mousa55]

Hi,

But i reinstall the HP-UX (DC-OE 11.31) on my system and there is no any montring againt installed on this system.

and i facing this when i try to start this

/sbin/rc3.d/S99z0OVCtrl start

(ctrl-12) Communication error when executing 'Start' method.
(xpl-117) Timeout occurred while waiting for data.
EXIT CODE: 64

Thanks

[Matti_Kurkela]

The output of your "/sbin/rc3.d/S99z0OVCtrl status" command definitely looks like you have an OVO agent installed but maybe not properly configured.

The OVO Agent might have been embedded in the DataCenter OE, so that it installs by default unless you unselect it when starting the installation, as a way for HP to make it easier to use OVO for monitoring HP-UX systems.

As the OS installation procedure cannot know the configuration of your OVO server (if you have one), the agent would be trying to autoconfigure itself... but obviously failing if you don't have an OVO server.

If you don't use the OVO agent, you might want to disable it, so it won't cause useless error messages in your system startup. If I recall correctly, the OVO agent was controlled by /etc/rc.config.d/OpC or a similarly-named file. The should have a variable that is currently set to 1; change it to 0 to stop the agent from starting.

You might also want to swremove the agent if you don't have any use for it; if you do that, remember the name of the software item. Next time you reinstall HP-UX, make sure that item is not selected for installation unless you really want it.