Tru64 V5.1B Installation Problem on Alphaserver 4100

[Eric Dittman]

I have an Alphaserver 4100 that I normally use to run OpenVMS, but I wanted to load Tru64 for some tests. When I try to install Tru64 I get:

Machine Check Processor Fatal Abort
Machine check code = 0x980002

along with the rest of the dump. I can't find this code documented. I've attached the output from the power-on tests, boot attempt, show device, and show config outputs. What am I doing wrong?

[Ralf Puchner]

have you set the console variables correctly for Tru64 as described within the manual of the machine?

the given machine check code indicates a hardware problem. Have a look into the bootstrap:

pcm: DEGXA driver v1.0.6 NUMA
failed configuring ev7_ocla subsystem

this message indicates a ecu (eisa setup) problem. A degxa card will not be listed on the supported option list for 4100. Please rerun ecu and use "save and exit". Maybe you forget to run this utility within a firmware update? Be sure you have installed the latest firmware (important for the scsi controllers also).

[Eric Dittman]

I ran the ECU again and still got the same error. I've attached the list of the environment variables.

[Ralf Puchner]

have you checked firmware version? Are you sure using the correct version of ecu?

[Eric Dittman · Accepted solution]

I removed the CIPCA, ATM, and the dual SCSI controller. I am now installing Tru64. I am wondering if the CIPCA or ATM was the problem. The dual SCSI controller has been used under Tru64 on an Alphaserver 1000A, so I doubt that was the problem.

BTW, the two lines:

bcm: DEGXA driver V1.0.6 NUMA lanlog
failed configuring ev7_ocla subsystem

are still displayed, even though there is no DEGXA card. I think the second line is because the Alphaserver 4100 is not an EV7 system.