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Ultrium 1840 - Ignite backups work but fbackups fail

EU-Admins-UNIX
Regular Advisor

Ultrium 1840 - Ignite backups work but fbackups fail

Hi

 

We have an Ultrium 1840 whice we use to fbackup our data to LTO4.

 

This has started to fail recently, but in testing, we have found that Ignite backups work to this drive.

 

Any ideas what could be causing this?

 

Your help is appreciated.

 

Regards

 

Tariq

12 REPLIES
EU-Admins-UNIX
Regular Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

Below are the error messages:

 

root@apollo at /home/thasan =>fbackup -v  -f /dev/rtape/tape8_BESTn -i /home/thasan/filename

fbackup(1004): session begins on Wed Oct 23 10:24:22 2013

fbackup(3205): WARNING: unable to read a volume header

fbackup(3024): writing volume 1 to the output file /dev/rtape/tape8_BESTn

fbackup(9999): I/O error

fbackup(3108): write error on a record in the ANSII label

fbackup(3025): write error at the beginning of the volume

fbackup(3040): output file /dev/rtape/tape8_BESTn encountered an I/O error

fbackup(3019): would you like to enter a new output file?

 

fbackup(4002): please respond with: '^[yY]' or '^[nN]'

fbackup(3019): would you like to enter a new output file?

n

fbackup(3022): would you like to continue this session?

n

fbackup(3004): writer aborting

fbackup(1002): Backup did not complete : Reader or Writer process exit

Torsten.
Acclaimed Contributor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

I/O error - could be a bad tape cartridge, bad tape drive or bad connection.

 

I would install LTT http://www.hp.com/support/tapetools and create a support ticket.


Hope this helps!
Regards
Torsten.

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EU-Admins-UNIX
Regular Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

Hi Torsten

 

Thanks for the update.

 

I can't seem to find any manulas for running hp_ltt from hp-ux command line.  Would you happen to know where I can get instruction on this?

 

Regards

 

Tariq

Torsten.
Acclaimed Contributor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

The windows version has an online help.

However, if you start it on hp-ux, everytime you just press <return> you get a online help screen too.

In short you select the drive, run an assessment test, save the ticket.

Since I assume a bad drive (most likely), you should consider to contact hp support and provide them the ticket.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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EU-Admins-UNIX
Regular Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

I attach as far as I get.  It asks to enter a number....what number?

 

Regards

 

Tariq

Torsten.
Acclaimed Contributor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

Did you notice the last line?

Enter a blank command for command list.

Let the system scan, then select the device.

You always see a list of commands when pressing ENTER, just input the index number then.

 

It looks like this:

 

ltt.png


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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EU-Admins-UNIX
Regular Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

My screen doesn't show a corresponding number to select a device:

 

Capture.JPG

 

 

EU-Admins-UNIX
Regular Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

.e. what number do I put in here?

Torsten.
Acclaimed Contributor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

Did you hit enter to see the commands?

 

Here is the manual:

 

ftp://ftp.compaq.com/pub/products/storageworks/techdoc/ltt/5969-5745.pdf

 

Start at page 34.

 

Is the drive still visible in ioscan?

 

Please post

 

# ioscan -fnN


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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If you feel this was helpful please click the KUDOS! thumb below!   
EU-Admins-UNIX
Regular Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

Hi Torsten

 

It turns out that as we have agile views turned on, we have to do the following to start:

 

./hp_ltt -N

 

 

Regards
and thanks for your help.

 

Regards

 

Tariq

Torsten.
Acclaimed Contributor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

Should work both, unless you disabled the legacy mode.

the current manual:

http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=docDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDocDisplay=wsrp-resourceState%3DdocId%253Demr_na-c03794414-1%257CdocLocale%253Den_US&javax.portlet.endCacheTok=com.vignette.cachetoken


(page 65)

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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JayroSaycon
Occasional Advisor

Re: Ultrium 1840 - Ignite backups work but fbackups fail

In the LTT tool, once you have scan it from there, you should be able to see the Library/Autoloader details and Drive details. Then you should be able to select the drives and do a diagnostic scan. You may just need to select or play with the choices on the menu.

 

If still you cannot see any of those on the LTT, you might need to check physically the connection or might need to powercycle, reconnect the drive from the server, ioscan, check tape driver if loaded and test the functionality again.

 

 

Cheers!