Unable to install sw with swinstall

[Stepan Pogorelskiy]

I'm trying to install MirrorDisk/UX on to hpux 11.31. I have a cust ID and codeword for it. But still I'm unable to install this product from DVD, because of error in swinstall:


ERROR: Could not open remote depot/root "/cdrom" due to an RPC or
network I/O error.
* Retry number 1 of 1 for product information.
ERROR: Could not open remote depot/root "/cdrom" due to an RPC or
network I/O error.
ERROR: Cannot open source. Check above for errors, as well as the
daemon logfile on the source host (default location:
/var/adm/sw/swagentd.log).
ERROR: Cannot continue the Analysis Phase until the previous errors
are corrected.


Does anybody have a clue?

[Johnson Punniyalingam]

have you mounted the DVD ..?

ioscan -fnC disk --> look for DVD

mkdir /DVD

mount -F cdfs /dev/dsk/Cxtxdx /DVD

than

swinstall -s /DVD

Thanks,
Johnson

[Stepan Pogorelskiy]

Yes, I've mounted the DVD and I see it's contents in swinstall. Then I choose any product there and have above error...

I did the same steps on other machine with similar config with no issues. But here I'm stuck...

[Johnson Punniyalingam · Accepted solution]

# /sbin/rc2.d/S590Rpcd start (to restart the rpcd daemon)

# /usr/sbin/rpcbind

# ps -ef |grep rpc

Thanks,
Johnson

# /sbin/init.d/swagent start

# ps -ef |grep swagent

[Stepan Pogorelskiy]

Thanks Johnson,
I've restarted rpcd and swagentd but unfortunately have no success yet...
Instalation still failing on analysys phase...

[Johnson Punniyalingam]

Hi Stepan,

>>
Instalation still failing on analysis phase... <<

could you please post the output at which point the analsysis fails,

would be much better to advice,

Thanks,
Johnson

[Robert-Jan Goossens_1]

Hi Stepan,

Could you post or attach the /var/adm/sw/swagentd.log?

Is this a new installation? Can you resolve the hostname + ip address?
# nslookup your_host_name
# nslookup ip_of_your_host_name
same result?

Regrads,
Robert-Jan

[Stepan Pogorelskiy]

Robert-Jan, that's a great idea ;)
I've checked IP info with nslookup and found that in /etc/hosts there is a wrong info, and it does not correspond to what is configured in /etc/rc.config.d/netconf.
After fixind this and restarting swagentd with
/sbin/init.d/swagentd stop, start
Everything worked just fine even without reboot.

Thank you both ;)

[Stepan Pogorelskiy]

Solution provided and accepted.
Thanks for quick and effective help ;)